Manage PMM user in Full Mode

A PMM user in Full Mode has access to their held messages using the PMM Portal. It is possible to configure certain parameters for an individual or group of PMM users, including:

Select the Display language

  1. Navigate to System > PMM Settings > Manage Users. The Manage PMM Users page is displayed.
  2. Move the mouse pointer over the PMM Users area and select the user to edit.
  3. Select Edit to display the Manage PMM User page.
  4. Move the mouse pointer over the Language area and click Click here to change these settings.
  5. Specify the language for the Portal and Message Digests using the drop-down menu.
  6. Click Save. The summary will be updated with the new details.

Configure Shared Mailboxes

  1. Navigate to System > PMM Settings > Manage Users. The Manage PMM Users page is displayed.
  2. Move the mouse pointer over the PMM Users area and select the user to edit.
  3. Select Edit to display the Manage PMM User page.
  4. Select the Other Mailboxes tab.

  5. To add mailboxes to the list:

    • Click New. The Add Mailbox Address dialog appears.
    • Enter the email address of the shared mailbox to be adopted.
    • Click the OK button.
    • The defined shared mailbox is added to the list, provided that you have permission to access the relevant Active Directory.

     

    You can enable a user to adopt a shared mailbox, provided trust relationships exist between the mail domains of both the adopter and adoptee. See PMM Authentication Settings for more information.

  6. To edit or remove a mailbox:

    • Move the mouse pointer over the PMM Users area and select the user to edit.
    • Select Edit to display the Manage PMM User page.
    • Select the Other Mailboxes tab.
    • Select the mailbox to edit or delete.
    • Select Edit or Delete, as required.

Configure Trusted Senders

  1. Navigate to System > PMM Settings > Manage Users. The Manage PMM Users page is displayed.
  2. Move the mouse pointer over the PMM Users area and select the user to edit.
  3. Click the Edit button to display the Manage PMM User page.
  4. Select the Trusted Senders tab.
  5. Select the Personal Mailbox for which Trusted Senders are to be configured from the drop-down menu.

  6. To add senders to the list:

    • Click New. The Add Trusted Sender Email Address dialog appears.
    • In Email Address, type a valid Email address.
    • Click the Add button.
    • The Trusted Sender you defined is added to the list.

  7. To edit or remove a Trusted Sender:

    • Move the mouse pointer over the Trusted Senders area and select the Trusted Sender to edit.
    • Select Edit or Delete, as required.
      Any changes take effect immediately.