What To Do? determines the outcome of content rules. They are the action(s) to take when an email message meets the specified set of conditions, thus, the content rule is triggered. In other words, what action(s) to take when your content security policy is violated.
What To Do? consists of two types of actions: a principal action called Disposal Action, followed by an additional action called What Else To Do?.
Disposal Action
Each content rule operates with a principal What To Do? action called Disposal Action. Disposal Action defines how detected messages are handled.
For example, in a Detect virus content rule, this action might be to Hold in Virus area or Drop the message.
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Disposal Action is used in two areas in Secure Email Gateway:
Ensure that you are aware of the differences between them. |
What Else To Do? actions
In addition to the principal
The following actions are available:
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Add a Mail Recipient
You can specify mail recipients who will receive a message when a content rule is triggered using the Add a Mail Recipient action. This recipient can be the sender's manager, the server administrator, or a specified email address and can be added to the TO, CC, or BCC fields. For more information, refer to Add A Mail Recipient action.
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Add a Message Header
You can add any number of headers to a detected message using the Add a Message Header action. For more information, refer to Add a Message Header action.
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Annotate the Message
The Annotate the Message action appends a portion of text or HTML to the body of a message. You can add a selected annotation to the start or end of the message body. For more information, refer to Annotate the Message action.
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Copy to Message Area
The Copy to Message Area action holds a copy of a detected message in a specified message area. You can apply the Copy to Message Area action to the Archive to Server and Detect Lexical Expression content rules. For more information, refer to Copy to Message Area action.
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Generate an Alert
The Generate an Alert action sends a user-defined alert to a recipient configured on the Policy Engine Settings page. You can specify the conditions required to generate the alert and enter the alert text (up to 160 characters). For more information, refer to Generate an Alert action.
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Generate an Inform
The Generate an Inform action sends a notification email to specified recipients to inform them of the actions taken during
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Using Informs with an IG Server
If you are using an IG Server, you can also copy the inform to document owners so that document owners who have registered documents on the IG Server can be notified of policy violations. For more information, refer to Using Informs with an IG Server.
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Log a Message
The Log a Message action writes a line of text to the Policy Enforcement log. You can specify the conditions required to generate the log entry and enter the log text (up to 160 characters). For more information, refer to Log a Message action.
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Send a Copy (BCC)
You can send a copy of a detected message to a specified email address using the Send a Copy (BCC) action. You can specify the conditions required for the message to be copied, the recipient of the copied message and whether you want to send the Original or Modified version of the message. For more information, refer to Send a Copy action.
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Send a Copy (Relay Server)
You can send a copy of a detected message to an archive on a relay server using the Send a Copy (Relay Server) action. You can specify the conditions required for the message to be copied and select the server from the Server list. For more information, refer to Send a Copy action.
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Strip the Attachment
The Strip the Attachment action removes an attachment from the message and can only be applied once per content rule. You can also apply a message annotation to the start or end of the successfully stripped message if you want to notify the recipient that an attachment has been removed. For more information, refer to Strip the Attachment action.
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Tag the Message Subject
The Tag the Message Subject action appends a text fragment to the start or end of a subject. You can enter the text (up to 78 characters) and whether you want it to be tagged to the start or end of the subject header. For more information, refer to Tag The Message Subject action.