Missing Manager Detection

The Missing Manager Detection clause is a What To Look For? clause in a Missing Manager content rule, which looks for messages without a manager in the TO or CC fields.

  You can also edit this clause when editing the global Manage Missing Manager Policy content rule, accessible by navigating to Policy > Missing Manager. For more information regarding the global policy, refer to Missing Manager Policy.

To define the clause:

  1. Open the editing page for the Missing Manager content rule.
  2. Beside the Missing Manager Detection clause in the What To Look For? area of the content rule, click Click here to change these settings.
  3. By default, the content rule will always trigger if the message does not include the sender's manager but you can set the clause to ignore messages that meet certain conditions. Enable the check boxes if you want to:
    • Ignore messages where the sender is in the relationships list with no manager
    • Ignore messages that have no attachment

    See Manager Relationships for more information on defining manager relationships, viewing a sender's manager, and updating this information.

  4. Click Save.
  5. Apply the configuration.
 

If you change any configuration or policy settings, you must Apply Configuration for the new settings to take effect. You can do this either from the Changes Made panel, or System > ConfigurationApply Configuration. See Apply new configuration for more information.

If you use Peer Gateways (i.e. when multiple Gateways are peered), any configuration changes from a local Gateway can then be applied to all the peers at the same time. See Configure Peer Gateways for more information.