Configuration Backup and Restore

Secure Email Gateway saves previously applied configurations in the Configuration History.

Configuration Backup and Restore enables you to backup these configurations by exporting them to disk or emailing them to a specific email address. You can also restore a previously applied configuration from the Configuration History or restore a backed-up configuration from disk.

Configuration areas available for backup and restore

Configuration area Description
Policy All policy configurations defined in the Policy menu
System Settings

Configurations defined in System > Configuration

System Settings restore does not include PMM, Peer Gateways and Ethernet settings.
PMM Settings

Configurations defined in System > PMM Settings

To restore PMM settings only, select PMM Settings and Peer Gateways
Users

User account configurations defined in the in the Users menu

The administrator (admin) account is neither backed up nor restored.
Custom Reports Custom reports created or modified in the in the Reports menu
TLS Configuration Applies or restores the global TLS configuration defined in System > Encryption > TLS configuration
Maintenance Settings Scheduling options and configurations used by System > GatewaySettings > Database Optimization
Network Settings

Applies or restores peer configurations defined in System > System Settings > Ethernet Settings

This option is unavailable if you are restoring a configuration to a Peer Gateway.
Peer Gateways

Peer configurations defined in System > Configuration > Peer Gateways

Do not select this option if you are restoring a configuration from a different Gateway. This will result in a loss of the local peer configuration.
 

  • Configuration Backup & Restore applies only to your system configuration. It does not include other elements, such as held messages, tracking and report database and Gateway logs. These can be archived for disaster recovery purposes using System Backup and Restore.

  • It is not possible to restore Peer Gateway configurations directly from a disk archive (i.e. configurations backed up in a disk). You can, however, re-add peers and apply the current configuration to each peer.

  • If the Gateway is operating in FIPS Mode, you can only restore FIPS-compliant configurations.

    If required, FIPS-compliant configuration backups can be applied to non-FIPS Gateways.

View the Configuration History

  1. Navigate to System > Configuration > Backup & Restore. The Backup & Restore page is displayed.

  2. Select the Configuration History tab. Previously applied configurations are displayed.

      If more than 10 configurations have been applied, you can view older configurations by expanding the Preceding Configurations list.
  3. Select a configuration from the list. The Configuration Details are displayed. If a log is available for the deployment, a link to the log is provided.

Backup the configuration

You can export previously applied configurations from the Configuration History to a location of your choice. This is useful for archiving changes made to your security policy, as well as providing an external backup of your system configuration.

  When upgrading your Gateway, backup your configuration before you install an upgrade, so you have a backup available if you need to restore a previous version of the software.

How do I...

Restore the configuration

You can restore your Gateway to a configuration that was previously applied. You can do this either from the list of previously applied configurations on the Configuration History tab or from a configuration that has been backed up to disk.

  Secure Email Gateway allows you to restore the system to a configuration that previously failed to deploy. For example, you might want to restore a configuration to resolve problems with it, then attempt to re-apply it.

How do I...

  1. System > Configuration > Backup & Restore. The Backup & Restore page is displayed.

  2. Select the Configuration History tab. Details of the most recently applied configurations are displayed.

  3. Select the configuration you wish to restore.
  4. In the task panel, click Restore the selected Configuration. The Select Configuration Area To Restore dialog is displayed.
  5. Select the configuration areas you wish to restore and click Restore.
  6. After the restore has been completed successfully, review your content security policy settings as well as system settings under the Policy and System menus.
  7. Apply the configuration.
  1. System > Configuration > Backup & Restore. The Backup & Restore page is displayed.
  2. In the task panel, click Upload Backed up Configuration. The Select Configuration Area To Restore dialog is displayed.
  3. Browse and specify the location of the configuration archive file (.bk).

  4. Select the configuration areas you wish to restore and click Restore.

      The Configuration Restore page indicates the success or failure of the process, and provides a link to the Manage Configurations page.
  5. After the restore has been completed successfully, review your content security policy settings as well as system settings under the Policy and System menus.
  6. Apply the configuration.
 

Only one administrator can apply a configuration at any one time. Simultaneous attempts to apply configurations will fail.

See also...