Identify a policy route

You can search policy routes that are applied between two particular points. This is useful to diagnose problems with your policy and verify that the policy works as expected.

Identify a Web policy route

  1. Navigate to Policy > Manage Policy Definition > Web Policy Routes. The Manage Policy Routes page is displayed, listing the existing policy routes.

  2. Click Identify.

  3. Specify the From endpoint:

    username

    • Enter a user name. This must be a valid user name in a Static User Name Lists or LDAP Synchronized User Name Lists.

        LDAP synchronized lists might not be current when identifying the policy route. To resolve this, the LDAP lists must be synchronized. See LDAP Synchronized User Name Lists for more information.

    • If you are using Client integrated authentication (NTLM) in automatic mode, you must specify the user name with the name of the domain which owns it, for example, domain\username or username@domain.xxx.

    • You may use wildcards according to the rules.

    and/or

    • From the drop-down menu, select IP address or Host name.

    • For IP address, enter an IP address. This must be a valid machine address from a Machine Lists identified by IP address.

    • For Host name, enter a host name. This must be a valid machine address from a Machine Lists identified by either a simple host name or a fully qualified domain name.

    • You may use wildcards according to the rules.

     

    Rules for using wildcard characters

    Use * (asterisk) to represent 0 or more characters.

    Use ? (question mark) to represent a single character.

  4. Specify the To endpoint:

    • From the drop-down menu, select URL or Category.

    • For URL, enter a valid URL. This does not have to be an existing site, but the URL must be constructed correctly.

    • For Category, select a category from the drop-down menu.

        Social Media routes for Facebook, Twitter, LinkedIn and YouTube are based on the URL and not categories. They will not be identified if you select the Category option.

  5. Click Identify. The matching policy route will be highlighted in blue, and the number of the selected route will be displayed.

  6. Apply the configuration.

 

If you change any configuration or policy settings, you must Apply Configuration for the new settings to take effect. You can do this either from the Changes Made panel, or System > Configuration > Apply Configuration. See Apply new configuration for more information.

If you use Peer Gateways (i.e. when multiple Gateways are peered), any configuration changes from a local Gateway can then be applied to all the peers at the same time. See Configure Peer Gateways for more information.