Mail Connection
The Test Mail Connection diagnostic tool enables you to verify a connection to an SMTP host, for example if mail does not appear to be reaching a particular mail server. Secure Web Gateway initiates an SMTP protocol exchange as if it were sending a message to the specified host.
Test a connection
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Under the System menu, select a submenu under which Test Mail Connection is displayed in the task panel.
Depending on a submenu you select under the System menu, Test Mail Connection may not be displayed in the task panel.
Select a submenu under which Test Mail Connection is available, for example, System > Mail Settings > General Settings, and System > Mail Settings > System Email Addresses.
- The Test Mail Connection dialog is displayed.
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Complete the dialog fields:
- Host: The IP address or host name.
- Port: The port number on which the host listens. The value must be between 1 and 65535.
- Mail From: (Optional.) The sender email address.
- Rcpt To: (Optional.) The recipient email address.
- Timeout: A maximum duration for the connection attempt. The value must be between 10 and 120 seconds.
- Click Run Test. The dialog displays an "In Progress" message while it runs the test, and then displays the results.
- To repeat the test, repeat the steps, otherwise click Close to close the dialog.