Alarms are raised by the Secure Web Gateway components that monitor the state of the system. Their purpose is to flag conditions that the administrator should be aware of. Alarms range from indications that a new upgrade is available, warnings that there is a problem with the system such as low disk space, to warnings about hardware problems such as disk failure.
View the alarms
- Navigate to System > Monitoring & Control > Logs & Alarms.
- Select the System Alarms tab. A list of alarms are displayed in the Alarms. Raised alarms are displayed at the top of the list.
|
Raised alarms are also listed in the task panel under the Home, Reports, Users and in the Overview tab under the Health. |
| You are not able to clear alarms related to disk space, memory, CPU or service failure. |
Clear the alarms
- In the Alarms list, select the alarm(s) you want to clear.
- Click Clear Alarm. You can also clear the alarm(s) by clicking Clear the selected alarm(s) in the task panel.
Enable SNMP and email notifications for alarms
You can configure Secure Web Gateway to send notifications to a specified SNMP management station or email address when an alarm is raised by the
Before you enable notifications, you must firstly specify an SNMP management station or email address as appropriate.
For SNMP notification, SNMP and SCOM servers are configured using Red Hat Cockpit.
For email notification, you need to configure the notification's template on the Configuration tab.
- In the Alarms list, select the alarm for which the notification is to be sent. Use the toggle button
to invert your selection. - In the task panel, click Enable email notification or Enable SNMP notification. You can select both if required.
- If SNMP or email notification is already enabled, follow the above steps to disable notification. The text in the task panel will read Disable email notification or Disable SNMP notification.
|
If you change any configuration or policy settings, you must Apply Configuration for the new settings to take effect. You can do this either from the Changes Made panel, or System > Configuration > Apply Configuration. See Apply new configuration for more information. If multiple Gateways are configured as a group, changes need to be applied to each |
| You can test SNMP traps on the Configuration tab. |
You can control the timing at which an alarm will be raised or canceled by adjusting the Raise Threshold and the Cancel Threshold.
For the alarms such as below, you can specify the Raise Threshold as size:
- A system log file is very large.
- A Web Proxy log file is very large.
- The Web Proxy diagnostics directory is very large.
For the alarms such as below, you can specify the Raise Threshold and the Cancel Threshold as a percentage:
- CPU usage is high for a sustained period.
- Disk space is critical (data).
- Disk space is critical (main).
- Disk space is low (data).
- Disk space is low (main).
- Memory is critical.
- Memory is low.
How do I...
-
specify the threshold as size?
The threshold can only be configured for alarms indicated by
.- In the Alarms list, select the alarm for which the threshold is to be specified.
- Click
Edit. The Configure Thresholds for Alarm dialog is displayed. - Edit the Raise Threshold.
-
Click Defaults to return the threshold to the default value.
-
Click Update to update the threshold.
-
Click Close to exit the dialog without making changes.
If you change any configuration or policy settings, you must Apply Configuration for the new settings to take effect. You can do this either from the Changes Made panel, or System > Configuration > Apply Configuration. See Apply new configuration for more information. -
specify the thresholds as a percentage?
The thresholds can only be configured for alarms indicated by
.- In the Alarms list, select the alarm for which the thresholds are to be specified.
- Click Edit. The Configure Thresholds for Alarm dialog is displayed.
- Edit the Raise Threshold and the Cancel Threshold. The values must be a percentage between 1 and 100 inclusive.
-
Click Defaults to return the thresholds to the default values.
-
Click Update to update the thresholds.
-
Click Close to exit the dialog without making changes.
If you change any configuration or policy settings, you must Apply Configuration for the new settings to take effect. You can do this either from the Changes Made panel, or System > Configuration > Apply Configuration. See Apply new configuration for more information.