Accounts and Services
You can easily manage general settings for your account and services in Fortra VM.
- From the navigation menu, select System > Account Profile.
- From the General section, view and change the following settings for your account.
- Account Name
- Account Status
- Client Advocate
- Personal security analyst (only for Fortra VM Pro subscribers)
- Time Zone
- Account ID
- Reports Branding
- Insight Classifications: Organizational information for Insight
Service Subscriptions
Service subscriptions shows the services you are subscribed to. Here you can request service.
- Find the desired service and select Request Service.
- In the Request New Subscription dialog, perform the following:
- (If applicable) Select the service edition desired.
- (Optional) Include additional details about the request.
- Select OK to submit the request.
An account representative will contact you.
Type | Description |
---|---|
Evergreen | Expires upon contract cancellation. If your contract includes vulnerability assessment services, you can schedule assessments as long as you have a valid contract with Name or a Value-Added Reseller (VAR). |
One Time | Expires as soon as it is used. If your contract includes vulnerability assessment services, you can schedule only one assessment on your network. |
Settings
- From the navigation menu, select System Settings. This page provides the following options for account security and authentication.
- Security: Enforce password expiration for users and control how many days a password is valid.
- User Authentication Scheme: Client Support can enable your preferred authentication methods for Fortra VM, including Duo two-factor authentication
( See related: Sign In with DUO Two-Factor Authentication) and single sign-on (SSO).