Notifications

Users receive system-generated notifications through Frontline.Cloud. These notifications serve to inform each user of recent events within Frontline and include scan results, reports, and system maintenance alerts.

 

Access Messages

  1. Click on the envelope icon in the header bar.
  2. A drop-down menu lists any recent system-generated notifications sent to the user. This list will display up to five notifications and provide an option to see more, if more are available.
  3. The envelope icon in the header will display a red bubble with the number of unseen notifications.

System Messages

The system issues messages in the course of business to inform the user(s) about certain system-wide responses or data events. System Messages will be pinned to the top of the notification list and cannot be dismissed until they expire. An example of a System Message is a maintenance window announcement .

NOTE: Only global admins can create custom, self-expiring, system-wide notifications.

Create a System Message

Under a Global Admin Account:

  1. From the navigation menu, select Client Ops.
  2. Select System Messages from the drop-down to open the dashboard.
  3. Click the + New message button located at the top right.
  4. Detail the contents and delivery of the new system message.

Notification Settings

Frontline.Cloud enables each user to customize settings for managing the receipt of notifications.

Manage Notification Settings

  1. Select the user’s name from top right header, and a drop-down menu will appear.
  2. Click Manage Notifications.
  3. Use toggles to customize notifications received via email and in-app.