Connecting after a 425 error

If you receive an 425 error, or an error that says "Cannot open data connection" or "Cannot build data connection", try connecting in PASV mode. If you still cannot connect, you can try connecting via HTTP and port 80. Enter all your information as you would for an FTP site.

To connect via HTTP and port 80

1. On the menu bar, choose File > New > HTTP Site. The Site Properties window appears showing the General tab.

2. In Label, enter any name you would like for the site.

3. In Host Address, enter the regular FTP address for the site.

4. In Username, enter your user name for the site.

5. In Password, enter your password for the site.

6. Click Connect.