If you use remote filters while connecting with some Unix or Linux servers, CuteFTP cannot download some of the files. You must turn off the filters to download the files.
To turn off remote filters
In the Site Manager, click the site you want to change.
Click the Actions tab.
Click Filter. The Filter dialog box appears.
Delete any filters listed in Remote filter, except for the -L filter.
Click OK to close the Filter dialog box.
Click Connect and download your files.