You can find information in the online or application help in several ways:
Hyperlinks - Clickable text that opens another topic or a Web page.
Related Topics - Listed at the bottom of many topics, lists other topics relevant to the current topic.
Using the Contents, Index , Search, or Favorites, tabs, do the following:
|
Tab |
Description |
|
Contents |
Contains the table of contents. Click a main heading (represented by a book icon) to display pages that link to topics, and click each subheading (represented by a page icon) to display the corresponding topic in the right pane. |
|
Index |
Lists each of the topics in the help file in alphabetic order. |
|
Search |
Use the search pane or the Search box in the toolbar to locate words or phrases within the content of the topics. Type the word or phrase in the text box, press ENTER, then click in the list of topics, click the topic you want to view. |
|
Favorites |
(This option is not available in the Web help.) You can add a frequently viewed topic to the Favorites tab in the application's help. Click Add to add the topic you are viewing to the Favorites tab. To remove a topic, click the topic then click Remove. To display a topic, double-click it or click the topic, then click Display. |
When searching, try several different searches using different words for the same concept. For example, if you want help with creating a script, search for script, vb, batch, and so on. Also, we have attempted to provide intuitive names for the topic titles, and the Index and Table of Contents contains the topic titles of every topic in the help file. So, in this example, if you are looking for a procedure on how to create a script, click the Index tab or Contents tab and scroll to the topic Creating Scripts.
When you search globalscape.com, you are searching across all of GlobalSCAPE products, not just CuteFTP. For targeted searches, try the application's help file first, then the online help file, then the Knowledge Base, then the user forum. If you still cannot find the answer to your question, contact GlobalSCAPE Technical Support. Be sure to let us know that you had problems finding your answer in any of our self-help resources so that we can provide better information in the future.
Do one of the following:
Click the Print icon in the toolbar.
Right-click in the topic (in the right pane), then click Print. The Print dialog box for your operating system appears.
Click Print. The topic is printed to the specified printer.
In the online (HTML) help, the address bar displays the IP address (URL) of the help file, not the URL of the specific topic. If you right-click in the topic, then click Properties, you can copy the URL of the topic; however, the URL displays only the topic, without the Table of Contents.. The procedure below describes how to send a topic URL that also displays the Table of Contents.
To copy a topic URL that includes the table of contents
Open the topic in your Web browser.
Right-click within the topic (the right frame), then click Properties.
Highlight the URL for the topic, right-click the selection, click Copy, and then close the Properties dialog box.
Right-click in the address bar of your browser, click Paste, and then press ENTER. The topic displays, but not the table of contents (TOC).
If you want to see the topic AND the TOC, click Show. The URL will update in the address bar and the TOC will appear to the left of the topic.
Copy the URL in the address bar (e.g., http://help.globalscape.com/help/cuteftp8/index.htm#toc_getting_help.htm) and paste it into an e-mail.