CuteFTP displays FTP status codes in the log window. The codes are numbered according to their category. Some codes represent errors, while most codes simply communicate the status of the connection. Below are brief explanations for the most common status and error codes They are provided here to point you in the right direction for solving your FTP errors. For example, if you receive a 331 error, you can look at the table below and see that a 331 error indicates that your username is authorized and now you need to provide a password. If you received a 530 error, your password was rejected (because you typed it wrong, your account is expired, you provided the wrong username/password pair, etc.). Often you can type the description from the table below into your ISP/Web Hosting Provider's help pages to find an explanation for the error.
Code |
Description |
The requested action is being initiated, expect another reply before proceeding with a new command. |
|
110 |
Restart marker reply. |
120 |
Service ready in nn minutes. |
125 |
Data Connection already open, transfer starting. |
150 |
File status okay, about to open data connection. |
The requested action has been successfully completed. |
|
200 |
Command okay. |
202 |
Command not implemented, superfluous at this site. |
211 |
System status, or system help reply. |
212 |
Directory status. |
213 |
File status. |
214 |
Help message. |
215 |
NAME system type. (Where NAME is an official system name from the list in the Assigned Numbers document.) |
220 |
Service ready for new user. |
221 |
Service closing control connection. Logged out if appropriate. |
225 |
Data connection open; no transfer in progress. |
226 |
Closing data connection. Requested file action successful (for example; file transfer or file abort). |
227 |
Entering Passive Mode. |
230 |
User logged in, proceed. |
250 |
Requested file action okay, completed. |
257 |
" PATHNAME" created. |
The command has been accepted, but the requested action is on hold, pending receipt of further information. |
|
331 |
User name okay, need password. |
332 |
Need account for login. |
350 |
Requested file action pending further information. |
The command was not accepted and the requested action did not take place, but the error condition is temporary and the action may be requested again. |
|
421 |
Error 421 Service not available, closing control connection. Error 421 User limit reached Error 421 You are not authorized to make the connection Error 421 Max connections reached Error 421 Max connections exceeded Possible Solutions You can receive that 421 error if the FTP server you are connected to limits the total number of connections available or limits the connections available to one user. There are three things you can do:
|
425 |
Cannot open data connection. Try changing from PASV to PORT mode. Check your firewall settings. Try making an HTTP connection. |
426 |
Connection closed; transfer aborted. |
450 |
Requested file action not taken. File unavailable (e.g., file busy). |
451 |
Requested action aborted: local error in processing. |
452 |
Requested action not taken. Insufficient storage space in system. |
The command was not accepted and the requested action did not take place. |
|
501 |
Syntax error in parameters or arguments. |
502 |
Command not implemented. The server does not support this command. |
503 |
Bad sequence of commands. |
504 |
Command not implemented for that parameter. |
530 |
Not logged in. Your password is being rejected, contact the server administrator. |
532 |
Need account for storing files. |
550 |
Requested action not taken. File unavailable (e.g., file not found, no access) or permission denied. This error is not caused by CuteFTP. If you believe that your FTP account privileges or permissions are configured incorrectly, contact the technical support department at the remote FTP site or your Web hosting company for help. |
552 |
Requested file action aborted. Exceeded storage allocation (for current directory or data set). This error is not caused by CuteFTP. There is not enough disk space available to you on the remote FTP server. The most common cause for this error is that the limited disk space allocated for your individual FTP account is already in use. This error may also appear when disk space appears to be available but the file being uploaded is large enough so that if it were uploaded, it would cause your disk space quota to be exceeded. To resolve this error, you can increase the space available by deleting unnecessary files from the remote server or by making arrangements with your Web hosting provider or FTP account administrator for additional disk space. |
553 |
Requested action not taken. File name not allowed. Try changing the file name, or getting rid of spaces in the file name. This error is not caused by CuteFTP. The file name is not allowed by your server. Many FTP servers have restrictions on file names. If your file name contains special characters, symbols, or spaces in the file name, it might be rejected by the remote FTP server. The remote FTP site may also be rejecting a particular file based on the file type or extension. To resolve this error, if the file name contains special characters, symbols, or spaces, you will need to rename the file before you can upload it. Rename the file using only alpha-numeric characters and no spaces. For more information, refer to Opening, Editing, Renaming, and Deleting Files. Note: If you change the file name, you will also need to change links in Web pages that point to that file name. |
Winsock error codes |
|
10054 |
Connection reset by peer. The connection was forcibly closed by the remote host. |
10060 |
Cannot connect to remote server (Generally a time-out error). Try switching from PASV to PORT mode, or try increasing the time-out value (See Reconnect and resume in Transfer settings) |
10061 |
Cannot connect to remote server. The connection is actively refused by the server. Try switching the connection port. |
10066 |
Directory not empty. The server will not delete this directory while there are files/folders in it. |
10068 |
Too many users, server is full. Try connecting later. If the problem persists, contact the server administrator. |