GlobalSCAPE Web site:
Sales and upgrade e-mail:
http://www.globalscape.com/support/mail2.asp
Sales and upgrade phone:
(800) 290-5054 (U.S. and Canada)
(210) 308-8267 (International)
Hours: 8 a.m. - 6 p.m. Mon. - Fri. CST
Customer service e-mail
http://www.globalscape.com/support/mail6.asp
The fastest way to find thousands of answers to your technical questions is to search our free online Knowledge Base - http://www.globalscape.com/support/kbase.asp. Registered users may contact our Technical Support Team within 60 days of purchasing any of our software. Inquiries are handled in the order in which they are received and we do our best to reply promptly during regular business hours (8 a.m. to 6 p.m., Monday - Friday, Central Time).
GlobalSCAPE provides technical support to unregistered users with this Help file and the Web at http://www.globalscape.com/support/index.asp. If you cannot find an answer to your question, you can contact us from http://www.globalscape.com/support/mail1.asp. Please provide a complete description of your problem so we can provide you with fast and accurate help. Unregistered users are not entitled to telephone support.
We at GlobalSCAPE are happy to help you with any technical problems you may have with our software. However, we cannot help you with certain issues such as information on how to program, or any other issues not related directly to the workings of our software. Our technical support policies may be subject to change.
Technical support e-mail:
Technical support phone:
(210) 308-8267
Hours: 8 a.m.- 6 p.m. Mon. - Fri. CST