Enforcing Strong (Complex) Passwords

The HSM allows you to enforce the use of complex passwords. If you do not activate the HSM, this feature is disabled after the 30-day trial expires.

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PCI DSS requirement 8.5.10 states that you should require a minimum password length of at least seven characters. PCI DSS requirement 8.5.11 states that you should use passwords containing both numeric and alphabetic characters.

When you create or update a user account, you can require the user to create strong (complex) passwords. Complex passwords are enabled by default when you create a Site using the "strict security settings" option. A complex password must meet the following criteria:

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For example, suppose you specified that the password must:

That means that the password must contain at least one uppercase character, at least one lowercase character, and at least one digit. So in this case, a password could be A5s3*v35, but not a5s3*v35, because you specified that a password should have at least one uppercase letter.

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When using EFT Server with the Secure Ad Hoc Transfer (SAT) module, if the password settings are set to use a minimum of more than 20 characters, the SAT temporary user creation will fail. If your Site's complex password settings require more than 20 characters, be sure to configure the Ad Hoc Settings Template to override the Site's password settings so that complex passwords for Ad Hoc users contain fewer than 20 characters.

To enforce complex passwords on user accounts

  1. In the administration interface, connect to EFT Server and click the Server tab.

  2. In the left pane, click the user or Settings Template you want to configure, then click the Security tab.

  3. Select the Enforce strong (complex) passwords check box, then click Configure. The Password complexity settings dialog box appears.

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    If the check box and Configure button are grayed out, they are inheriting the setting from the Site or, for a user, the Settings Template.

  4. Specify the password complexity per the guidelines in the table below:

    Field

    Default

    Min/Max Values

    Minimum password length

    8

    6 - 99

    The password must contain characters from at least N of the following categories:

    • Uppercase

    • Lowercase

    • Numeric (0-9)

    • Non alpha-numeric (e.g., !, #, $, %)

    3 categories

    2 categories, up to the maximum password length

    Must not contain N or more characters from the user name

    >3

    2 characters, up to maximum password length

    Must not contain N or more repeating characters.

    3

    2 characters, up to maximum password length

    Must not consist solely of a word in the following Dictionary file.

    (Click the ellipse icon  to select a file.)

    on

    n/a

    Must not be a dictionary word backwards

    off

    n/a

     

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    The dictionary file cannot exceed 10 MB. If you exceed the file size, the Event log will indicate that not all of the file could be loaded. If the dictionary file is not available, EFT Server operations will continue and a log error is written to the Event log.

  5. Click OK to save the settings or Cancel to keep existing settings.

  6. Click Apply to save the changes to EFT Server.

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    COM-created accounts are not subject to complexity requirements unless the CreateComplexPassword method is used. Refer to the GlobalSCAPE Server COM API user guide for details.

Related Topics

Enforcing Password Reset for Administrator Accounts

Enforcing Password Reset on the Site