Getting Started with EFT™ Administration

When you first install EFT, wizards step you through creating an EFT object, creating a Site (the connection to EFT), and creating your first user. We have made every attempt to organize this user guide in the order in which you will need to refer to the topics as you install and configure the Server, Sites, Settings Templates, Users, Groups, Commands, Event Rules, and add-on modules.

After release of the product, the online help is updated as errors and omissions are identified.

To get help:

  1. Search EFT's help file in the application first. Refer to Finding Information in the Help for tips on how to use the help file.

  2. Use the Search box in the online help file, not at globalscape.com. When you search globalscape.com, you are searching across all Globalscape products, not just EFT.

  3. Search the knowledgebase, http://kb.globalscape.com.

  4. Search the user forum, http://forums.globalscape.com/tt.aspx?forumid=6.

  5. If you still cannot find the answer to your question, contact Globalscape Technical Support.

Refer to the following topics to get started:

To become familiar with EFT and its add-on modules, read each of the topics in this user guide, then follow the procedures in Installing Upgrading, and Activating. If you have already installed the software, follow the procedures in Server Configuration and Administration and the remaining procedures in the order they appear in this user guide.

This user guide provides the following information:

  1. Installing, Upgrading, and Activating. This section includes information about installing EFT, setting Windows system services, release notes, and upgrading and activating EFT and add-on modules.

  2. Server Configuration and Administration. This section helps you make your first connection to EFT, and provides information about the Administration Interface, Protocols and Security, user authentication, starting and stopping EFT, configuring remote administration, configuring EFT's SMTP connections, creating and managing Server administrators, and various other procedures related to configuring the way in which clients connect to EFT.

  3. Site (Connections) Configuration. This section provides information about creating and managing connections to EFT.

  4. Settings Template Configuration. This section provides information about creating and managing Settings Templates to control access to EFT resources.

  5. User (Client) Account Configuration. This section provides information about creating and managing user/client accounts.

  6. Permission Groups. This section provides information about creating and managing the Groups that set user virtual file system (VFS) permissions to folders.

  7. Virtual File System. This section provides information about EFT's Virtual File System (VFS), which allows you to grant access to files and folders on your system based on user and Group permissions.

  8. Commands and Event Rules. These sections provide information about defining Commands to use with Event Rules to run executable files, batch files, and scripts automatically when specific events occur in EFT, and information regarding how to specify that an action is to occur when an event takes place and/or a Condition is present. (e.g., send an e-mail when a file is uploaded).

  9. Transferring Files To and From EFT. This section provide information about transferring files with EFT's built-in "Plain-Text" Client, single-click authentication, Integrated Windows Authentication, and Unicode support. (If you have purchased the Web Transfer Client, refer to Web Transfer Client (WTC) for details of configuring and using the WTC.)

  10. Other setup, as necessary: