For information about Globalscape, visit www.globalscape.com. |
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For information about Globalscape, visit www.globalscape.com. |
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Globalscape's Knowledgebase (KB), provides various types of articles, such as HOW TO, FAQ, ERRMSG, FIX, and so on. Many articles are created after assisting customers with their specific configuration and troubleshooting issues.
The Resources link provides links to online help and PDFs.
The Search link opens a search utility.
The Tags link list all tags defined on all articles in the KB. You can click a tag to view articles that have been tagged with that keyword. (If there is a keyword that you think should be added to the tags, let us know in the comments of the articles!)
To search the KB
Open a web browser and go to http://kb.globalscape.com/
On left side in the middle of the page, click Knowledgebase. A navigation tree and the latest articles list appear.
To view the latest articles just for EFT, click
the EFT node.
The articles are sorted by Last Modified
date. You can sort the list by Title or Last Modified date by clicking
the column header. (With more than 300 articles in the EFT
category, searching by title is not usually very efficient. Using
the search feature would be more expedient.)
To search the KB, click the Search link at the top of the page or use the search box at the bottom of the page. When searching, try several different words for the same concept. For example, if you want help with using a script in an Event Rule, search for command, script, vb, batch, and so on.
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If the keyword you are using for your search does not find the article you want, but you do eventually find the correct article, please add a comment to let us know that we should add that tag to the article to improve future searches. |
