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Session Status

EFT's administration interface displays the number of session licenses currently in use and how many remain available.

• The WTC will automatically retry interrupted transfers up to the number of times specified in the WTC's Transfer retry limit setting. Incomplete transfers will resume from where they left off.

• Sessions disconnect after 5 minutes of inactivity. User actions such as transfers, browsing the remote pane, creation, deletion, or the renaming of remote files are seen as activity by the server for keeping the session current.  

• • If a user’s session has timed out and an action is attempted that requires the server, the dialog shown below will be displayed. Clicking the X in the upper right corner closes the dialog and allows the user to continue performing actions (i.e., browse, rename, delete, file move, folder creation) on the local file system; however, any action requiring the Server will result in the Session Expired dialog being displayed. Clicking OK redirects the user to the login page.  

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  • The Web Transfer Client is licensed on a concurrent use basis. If the user logs into multiple browser windows, it will tie up a license seat for every browser instance that is logged in. You may want to inform your users not to use more seats than they need.

  • Clicking the browser Refresh button will always log out the user and redirect to the login page.

To check Web Transfer Client status

1. In the EFT administration interface, connect to EFT and click the Server tab.

2. Click the Site you want to monitor, and then click the Status tab.

3. The number of Web Transfer Client sessions in use (active) and the number available (remaining) are displayed in the right pane.

   

(The "Users Connected" field indicates users connected via FTP. Refer to Status Tab in the EFT help for more information.)