The table below describes the various types of audit events that can appear in Mail Express reports and logs.
Event Type |
Description |
Severity* |
Data purged |
A Mail Express record was purged from the database. |
Informational |
DMZ – connect |
The Mail Express Server connected to the DMZ Gateway. |
Informational |
DMZ – expected disconnect |
Occurs when the Mail Express Server successfully and expectedly disconnects from the DMZ Gateway. |
Informational |
DMZ – unexpected disconnect |
Occurs when the Mail Express unexpectedly loses connection to the DMZ Gateway. |
Warning |
EFT Message Failure |
An ad hoc transfer notification to EFT could not be made. |
Warning |
File purged |
Mail Express physically purged a file from disk. |
Informational |
File removed manually |
A file was removed by an administrator. |
Informational |
Licensing |
An issue occurred regarding licensing of the Mail Express server. |
Warning |
Login attempt |
A user attempted to log in to Mail Express. |
Informational |
Password reset |
A user’s password was reset. |
Informational |
Server shutdown |
Mail Express Server service has shut down |
Informational |
Server startup |
Mail Express Server service has started |
Informational |
Template customization |
A template customization is erroneous. |
Warning |
Undeliverable message |
An email message could not be delivered. |
Informational |
Unverified drop-off user |
An unverified (anonymous) user attempted a file upload, which resulted in phantom package (upload did not occur due to security restrictions) |
Informational |
User limit |
The maximum number of users for a given user type has been reached. |
Warning |
User logged out |
A user logged out of Mail Express. |
Informational |
*Levels of Severity
Informational—The default severity level for most events. Denotes an event that is expected under normal operation.
Warning—Denotes system issues that are recoverable.