Connecting to Mail Express Server
Typically, the Mail Express Outlook Add-In server connection information
is configured by the Mail Express administrator. You should not edit these
settings unless directed to do so by your Mail Express administrator.
Reasons why you might want to edit the Mail Express settings are if your
username/password has changed, if Mail Express Server is moved to another
host, if your login type was changed, or if you need to change the log
file location.
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If a Client Access License (CAL) is not available,
a message appears in the Status
pane, a log entry is created, and the system administrator is
notified in the log of the license shortage. You can still send
email with Outlook, but the email is not processed by the Mail
Express Outlook Add-In until a license is available. You do not
need to edit your configuration. When the Add-In does not have
a license, the Message buttons will be disabled with tooltips
asking you to verify the status of the Add-In using the Mail Express
Status pane. |
If the Mail Express Add-In is not connected to Mail Express Server,
it will not try to upload packages. Depending on the Behavior when Mail Express Server is unavailable
Message Option, which can be enforced by the administrator, the package
is:
saved to a queue until a connection to Mail Express
Server is restored,
the email is sent through the mail server without
Mail Express managing the attachments, or
a prompt is displayed when the connection to the Mail
Express Server is lost and asks you to specify whether to wait for
connectivity to Mail Express Server or to send the email immediately
through the mail server.
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If Mail Express is not managing the attachments,
the mail server can reject the email if the file size exceeds
its file size limit. |
In the Mail Express Configuration
dialog box, you can specify to which Mail Express server you want to connect,
how to authenticate your connection, and where to save log files. In most
cases, your Mail Express administrator will configure this for you.
To configure the Mail Express Outlook Add-In
On the Mail Express
toolbar/ribbon, click General Configuration.
The General Configuration
dialog box appears.
In the Mail Express
Server Host box, provide the host name of Mail Express Server.
In the Port
box, provide the port used by Mail Express Server.
In the Login type
box, specify either manual or Windows authentication:
Manual—You
must provide the username and password that you use to connect
to Mail Express or your AD credentials.
In the Username
box, provide the username that you use to connect to Mail
Express Server or your AD username.
In the Password
box, provide the password that you use to connect to Mail
Express Server or your AD password.
Windows Authentication—You
connect to Mail Express Server via Single Sign On (Kerberos).
In this case, you do not need to provide a username and password.
Your Windows credentials are used to connect to Mail Express.
(The Username and Password boxes are replaced
with a Service principal name
box.)
If you want to test your connection to Mail Express
Server, click Test Connection.
In the Log file location
box, specify the path at which the log file is saved. By default,
the log files are saved in %userprofile%\\Application
Data\Globalscape\Mail Express Outlook Addin\logs.
Click OK to
save your changes, or click Cancel
if you do not want to save your changes.