Repairing the Mail Express Installation

If you need to reinstall Mail Express on the same computer, you can do so using the Mail Express Setup Wizard. (Reinstalling Mail Express updates only the Mail Express Server files; it does not affect the database files or the Add-in.)

To repair Mail Express

Execute the installer on the Mail Express Server computer. The Welcome page appears.
Click Next. The License Agreement appears.
Click I agree. The installer detects that Mail Express Server is already installed.
Click Reinstall Mail Express then click Reinstall.
- If the Mail Express Server service is running, a message appears asking you to stop the service. Click Yes to continue installation. (If you click No, the installation aborts.)
- If the Mail Express Server service is not running, the Mail Express Server files are installed.

For more information, review the topics in the Contents to the left. If the Contents pane is hidden, click <--Show.

You can also search the Knowledgebase for help, or pose your question in the Globalscape User Forum. Visit the Mail Express Support Center for the most up-to-date information, to view version history, updates, and activation instructions, or to download a PDF of this user guide. For information about Globalscape, visit www.globalscape.com or follow us on Twitter.

Last modified: 07 October 2013 at 9:14:20