Viewing and Managing Files

Occasionally, you might want to prevent users from picking up a file that was sent, because it was sent erroneously or an external sender attempted to upload malicious files. File management allows you to delete any files that you do not want transferred into or out of the organization.

When you delete a file from the server, only the files are removed from the server; no transaction history is removed from the database. All manual deletions of files are recorded in the database. The date and time of the deletion is noted in the audit log, as well as the administrator performing the action, time and date of deletion, and which files were deleted. The deletion information includes a description similar to the following:

File [Zero.2k.dmp] ([2.0 KB] from [Wed Sep 22 10:09:46 CDT 2010]) was explicitly deleted; belonged to file [CjCr07H63bldFXepO8aE7RGvzHthwHRAuFE7oIel].

If you click a link for a file that was deleted, a message appears that the file is invalid.

On the File Management page, a table displays details of the files currently on the Mail Express Server within a date range. The Start Date defaults to 1 day prior to the current date and time and the End Date defaults to the current date and time. Package details include:

• File(s)—File(s) in the file.

• Sender—Email address of the person who sent the file.

• Recipient(s)—Email address of the person who received the file.

• Upload Time—Date and time when the file was uploaded to the Mail Express Server.

• Package ID—Unique identifier used to track the file.

You can filter the list of files by Package, Filename, Sender, Recipients, or Source.

To manage files

1. Log in to the Mail Express Server Administration Interface.

2. In the navigation pane, under System Information, click File Management. The File Management page appears.



• To search for files

• To filter data by Upload Time, specify the Start Date and End Date.  ("12:00 AM" equals midnight of the previous day.)

• To search for data in a particular column, provide the search criteria in the Search By box, click the down arrow to specify which column to search (Package, Filename, Sender, Recipient, or Source), then click Search. For example, to search for files sent by a specify user, in the Search By box, click Sender, then in the text box, type the user's email address or name. Wildcards are supported: use ? to match a single character and * to match 0 or more characters. Leave the Search by box blank to include all files within a date range.

• Select the Exact Match check box to control how the value in the Search box is used. If the Exact Match check box is selected, the column data must match the search value exactly.

• To clear the search and display all files, click Reset.

• To sort the table

• Click the column heading by which you want to sort.

• To delete files

• Select the check box next to the file(s) you want to delete, then click Delete selected files. You can select all or clear all files using the Select all / deselect all check box.

• To move to other pages of the table

• Click the navigation controls that appear above the column headers when more than one page of results is available.