Activating the Software

You must activate the software with either a serial number or a trial serial number before you can use it.

Registration must be performed through the Administrator on the server computer. You cannot activate the software through a remote installation of the Administrator.

You can also e-mail the manual registration information to GlobalSCAPE Technical Support. GlobalSCAPE will confirm your registration and send you a .reg file. You can send the e-mail from any computer with Internet access; just remember to transfer the .reg file to the computer on which you are installing the software.

To activate the Server

1. Start the Administrator.

2. Provide the user name and password to connect to the Server.

3. On the main menu, click Help, then click Enter Secure Server Serial Number or Enter Secure Server (FIPS) Serial Number.

4. In the Serial Number box, type or copy and paste your serial number, then click Next.

5. On the Personal Details page, provide your name, e-mail address, company, and address, then click Next. If the registration fails, choose from the following:

• Retry online registration

• Launch Web registration form. This takes you to the GlobalSCAPE Web site where you can activate the product.

• E-Mail a registration request to GlobalSCAPE Support. A support representative will contact you with your activation information.

6. If you are behind a proxy, click Configure HTTP Proxy to configure the proxy settings.

If a firewall or a proxy server is in use, your network administrator should ensure that port 80 is open during the registration process.

7. If activation is successful, a message confirming activation appears. Click OK.

The SFTP module is optional and requires purchase of an SFTP Module License.