EFT Arcus Administration

EFT Arcus administration allows you to login as a "Site" administrator. The Site admin can manage everything for a specific Site, including the Settings Templates on the Site, and can change user passwords, but does not have control over the server itself.

The Site administrator cannot:

  • access the Server node in the interface;

  • stop/start the Globalscape Server service;

  • create, remove, or rename Sites, Servers, or Server Groups;

  • access or modify EFT global or applet settings;

  • stop/start any Site other than those assigned to the Site administrator.

In general, the features that are disabled are anything that would give you access to the operating system and the ability to create custom reports. Features that require a Server admin to enable or configure can be requested through a Globalscape Support ticket. If you require additional administrator logins with specific permissions, you must submit a Support ticket to request the account.

Below are the administration accounts that you can request through a Support ticket:

  • Event Rule Admin-Similar to Site Admin, but more restrictive. Cannot manage Groups, Settings Templates, Transfer Activity, or Gateway tab. The Event Rule Admin can view and manipulate within Event Rules the VFS, HA nodes for load balancing, address book, OpenPGP keys, Report names, users, Settings Template names, Group names, AS2 profile names, calendar names, Email Actions, context variables. The Event Rule admin must be given explicit permission to manage Event Rules and Connection Profiles; the default is all permissions.

  • Template Settings Admin - Has full control over the accounts assigned to that Settings Template, including the ability to view, add, remove, and modify user accounts, and group assignment; can change all Settings Template settings, except for the VFS root path for assigned Settings Templates; can see the entire VFS tree, but can only modify the parts of the VFS that belong to root folders that belong to the Settings Template to which the account is assigned; can access the General tab on EFT to view statistics; can kick and monitor users. They cannot access the Reports tab unless specifically allowed; cannot select the Site, Server, or Server Group nodes, nor view the corresponding tabs; cannot access Server settings, nor any Settings Template not assigned to their account.

    • A Template Settings administrator is not permitted to change the Settings Template home (root) folder that was assigned by the Site or Server administrator.

    • A Template Settings administrator is not permitted to change the value of the "Treat home folder as user's default root folder" setting.

    • When creating or modifying users, the Template Settings administrator cannot browse or manually designate paths relative to the Settings Template root folder.

    • A Template Settings administrator can delete users and, consequently, the user’s home and sub-folders, as long as the user belongs to a template assigned to that administrator, and that user’s root folder is subordinate to the Settings Template root folder.

  • User Admin - Has all the privileges of the Change Password administrator, but can also create new users. The User administrator is not allowed to see or edit users' settings or Template settings, and is limited to change password, disable user, or create more users. User Admins can unlock user accounts.

  • Change Passwords Admin - Can enable/disable users and change passwords for users in their specified Settings Template(s), but cannot add nor remove users, manage other Settings Template(s), manage Sites, nor control EFT.