Terms of Service Agreement

The EFT web portal Terms of Service agreement can be used to identify or specify whether a user has consented to use of their personal data. This information can help you stay in compliance with GDPR and other privacy regulations. From the Site's Web tab, you can configure the Terms of Service agreement, which affects all users on the Site, all web-based portals upon new account registration, anonymous pickup or drop-off, and upon first login. For user-specific settings, refer to Specify Terms of Service and Privacy Policy Options.

  • To create the Terms of Service, you must submit a Support ticket and then Support will add it to the appropriate directory for EFT to access it.

  • If accessing EFT for the first time via FTP, FTPS, or SFTP, and the Terms of Service agreement is mandatory for service, the connection will fail. The user must first connect via the Web Transfer Client (HTTPS portal) to accept the Terms of Service. The administrator can instead set the status for the Terms of Service for a given user manually, on user account's General tab in the EFT administration interface. Additionally, you can change the EFT login banner to provide instructions to login via the Web Transfer Client before logging in via FTP, FTP, or SFTP.

  • If the Terms of Service agreement is set to the default (enabled, but not mandatory) and the user implicitly agrees to the Terms of Service (by continuing to use the service), then no record is audited to the EFT database.

  • For anonymous users, accepting the Terms of Service sets a cookie for 12 hours so that the user doesn't have to consent for each action within that 12 hours.

  • For an example of a Terms of Service agreement, refer to https://policies.google.com/terms.

To enable the Terms of Service agreement

  1. In the administration interface, connect to EFT and click the Server tab.

  2. On the Server tab, click the Site you want to configure.

  3. On the Web tab, next to Terms of Service, click Configure. The Terms of Service dialog box appears.

  4. Select the Enable Terms of Service check box, then specify whether the agreement is implied or mandatory for service. If the agreement is mandatory, select the Prevent check box to prevent access over FTP, SFTP, or FTPS until the Terms of Service agreement is accepted.

  5. To reset the agreement effective date, such as when publishing a new agreement, click Reset now.

  6. Click OK, then click Apply on the Web tab.