Connecting after a 425 Error

If you receive an 425 error, or an error that says "Cannot open data connection" or "Cannot build data connection," try connecting in PASV mode. If you still cannot connect, you can try connecting via HTTP and port 80. Enter all your information as you would for an FTP Site.

To connect via HTTP and port 80

  1. On the main menu, click File > New > HTTP Site. The Site Properties dialog appears showing the General tab.

  2. In the Labelbox, provide a name for the Site.

  3. In the Host Address box, provide the regular FTP address for the Site.

  4. In the Username box, provide your user name for the Site.

  5. In the Password box, provide your password for the Site.

  6. Click Connect.