Tolerance Settings

Some servers treat PASV mode and links differently than others. Configure from the tolerance options to help CuteFTP connect to these servers.

To configure the Tolerance settings

  1. On the main menu, click Tools > Global Options (or press ALT+F7).

  2. Expand the Navigation node, then click Tolerance. The Tolerance options appear.

  3. Configure options as described below.

    • When using PASV mode, select the Use correct timing of PASV mode command check box. This option works with most FTP servers. If you are having difficulty connecting in PASV mode, clear this check box.

    • To use the Print Working Directory (PWD) command to determine which remote folder is currently open on the server, select the Use PWD to determine current folder check box. Clear this check box and CuteFTP attempts to determine the current remote folder based upon the relative location from the root login folder. If your server does not support PWD, clear this check box.

    • To send the absolute path to the file to complete delete, download, or upload file operations, select the Use absolute paths for DELE, RETR, and STOR commands check box (e.g., "RETR /pub/cuteftp/cuteftp.exe"). If your server does not support absolute path names for these commands, clear this check box, and CuteFTP will send the relative path to the file instead (e.g., "RETR cuteftp.exe").

    • To use the complete absolute path to retrieve the listings for a folder, select the Use absolute paths for the LIST command check box. For example: "LIST /pub/cuteftp". If your server does not support absolute path names for the LIST command, clear this check box, and CuteFTP will use the relative file path to retrieve the listings for a folder (e.g., "LIST").

    • To retrieve a list of just file names for each folder, select the Use NLST instead of LIST (retrieves an abbreviated listing) check box. The list does not include time stamps, file size, or other details. Clear this check box to use the LIST command and retrieve a list with details for each file and folder. (Applies to FTP protocols only.)

    • To continue login attempts if the server returns permanent errors (5xx) inappropriately, such as when the server is full or busy, select the Treat 5xx errors as 4xx errors during login check box. To accept permanent errors, stop further connection attempts, and avoid being banned for hammering, clear this check box.

      • Selecting this option may result in being banned from a server. CuteFTP will repeatedly try to connect to the server (according to retry and retry delay settings). If the retry delay period is set too low, these repeated attempts may end up being considered "hammering," and the server administrator or service may ban your accounts.

  4. Click Apply if you are going to make changes to other pages; click OK to save changes and close the Global Options dialog box.