Depending on the administrator's settings, the files might be available
for download only once, after which the download links will expire.
In certain browsers, if you are using a self-signed certificate you will receive a "network issue" warning when downloading files. Workarounds are to have a valid certificate, use special flags to ignore improper certificates, or not use HTTPS.
To download files in the Pickup page
In the notification email, click the Workspace link. The default browser opens.
Provide the passcode, then click Submit.
Select one or more files and click Download Selected to download multiple individual files or click Download All to download all of the files. The files are saved in the browser's downloads location.