EFT Messages
EFT generates several different types of messages during operation. Some messages can be edited within the administration interface, others must be edited within a text file that you create, and others are hard coded and not editable. The various messages and their uses are described below. (Note that items linked in the Message column are described elsewhere in this user guide. Click the links for more information.) The AppData directory noted in the table is, by default, C:\ProgramData\Globalscape\EFT Server.
| Message | Description | Where Edited |
|---|---|---|
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Sent when database connection errors occur |
System message; not editable |
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Notify users of their pending password expiration up to 30 days prior to the password expiration date--applies to all users on the Server; but you can create Site-specific versions, as described at the link. |
Administration interface, Server node > General tab EFT looks for the file PasswordResetReminderMsg.html in the AppData directory. |
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Notify users that their password has expired--applies to all users on the Server; but you can create Site-specific versions, as described at the link. |
Administration interface, Server node > General tab EFT looks for the file PasswordResetMsg.html in the AppData directory. |
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Sent when a user requests a password reset--applies to all users on the Server; but you can create Site-specific versions, as described at the link. |
EFT looks for the file PasswordResetConfirm.html in the AppData directory. If the file does not exist, the following text is used (or you can create the file). Refer to Password Reset Confirmation Message for the format. |
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Email that contains the login credentials for connecting to EFT; applies to all users on the Server; but you can create Site-specific versions, as described at the link. |
Administration interface, Server node > General tab EFT looks for the file CredentialsEmail.tpl in the AppData directory. |
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Sent when a user requests the account username. |
EFT looks for the file UsernameResend.txt in the AppData directory. If the file does not exist, you can create the file: %USER.FULL_NAME% Your login name is: %USER.LOGIN% This is an automated message. Please do not reply directly. |
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When a client first connects to the Site via FTP, but before the user logs on, the connection banner appears. |
Administration interface, Site > Connections tab > FTP/S Config > FTP Settings dialog box |
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Message that appears to the user when the maximum simultaneous connections limit is exceeded |
Administration interface, Site > Connections tab > FTP/S Config > FTP Settings dialog box |
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Message that appears when the client closes the session gracefully by using the FTP QUIT command. |
Administration interface, Site > Connections tab > FTP/S Config > FTP Settings dialog box |
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Email sent with the Send Mail Action when an Event Rule is triggered. |
Administration interface, Server node > Event Rules node > Event Rule |
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WTC login error message |
When a user provides the wrong username and/or password, the message "Not logged in" appears. The message is purposefully vague for security. |
Hard-coded and not customizable. (Forgot username and Forgot password links allow the user to request assistance.) |
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Sent when the number of parameters provided to execute a Custom command is not the correct number of parameters. |
Administration interface, Command Settings tab of a selected Command, in the FTP Custom Command Specific dialog box. |