User Database Refresh
When you define EFT, you specify the refresh rate for all Sites that connect to that Server. However, you can override this refresh rate for the Site. You can also manually refresh to see any user account changes (View > Refresh User Database).
Database refresh should be disabled on EFT nodes used in HA configurations.
To refresh the user database
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In the administration interface, connect to EFT and click the Server tab.
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On the main menu, click View > Refresh User Database. A message appears explaining that synchronizing the user list might take some time.
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Click OK to dismiss the message.
