Event Rules Client Log

When EFT’s Download and Copy/Move Action offloads or downloads files, the outbound session is recorded to a log file that is named cl[yymmdd].log (for example, cl060312.log) and saved in the EFT installation folder (C:\ProgramData\Globalscape\EFT Server\Logs\logging.cfg). The log file is formatted as follows:

Time; Protocol; Host Name:Port; User Name; Local Path; Remote Path; Operation; GetLastCode

For example:

2006-03-06 10:11:03; ftp; 192.168.20.171:21; ClientA; C:\test1.txt; /test1.txt; download; 226;

A tenth column can be added to the CL log by defining an advanced property. Refer to https://kb.globalscape.com/KnowledgebaseArticle10262.aspx for details.

The log can be used for troubleshooting connection and transfer errors. The "GetLastCode" value returns the protocol success or error code or socket error. For example, trying to connect to a non-existent website will result in the socket error code 10060, connection timeout. For example, if EFT was unable to make a connection to a remote host, a code that could appear in the cl log is 10061 (connection refused). If you are using FTP to make the connection and upload/download a file, you will also see FTP Status and Error Codes. Refer to "Windows Sockets Error Codes" in the Microsoft Developer Network for a complete list of common socket error codes.

In addition to the standard socket error codes, EFT defines the socket error codes described below.

#	Description
0	Success (connected OK)
1	General socks failure
2	Socket connection not allowed by ruleset
3	The network is unreachable
4	The host is unreachable
5	The remote server actively refused the connection
6	The Time To Live (TTL) expired. This could indicate a network problem.
7	The command was not supported by the remote host. Also a catchall error code.
8	The address type or format is not supported
10	Illegal socks name
11	Socks5 authentication failure (username/password incorrect)
12	Can't connect to socks server
2000	Internal timeout error code (multiple reasons, such as firewall blocking connection, etc.)

FTP and FTP over SSL only return protocol-level success and error codes. For example, a successful transfer would return 226 or a bad login password would return 530. Refer to RFC 959 for a complete list of FTP/S return codes.

SFTP (SSH2) returns the following success and error codes:

#	Description
-1	Undefined or unknown error (not enough information to determine exactly why it failed) When an OpenSSH client disconnects from EFT, it reports that the exit status is -1. The default return code is -1, unless an optional message is returned from the server. EFT does not return the optional message, so the exit status is always -1.
0	The operation completed successfully
1	The operation failed because of trying to read at end of file
2	The requested file does not exist
3	Insufficient privileges to perform the operation
4	The requested operation failed for some other reason
5	A badly formatted message was received. This indicates an error or incompatibility in the protocol implementation
6	Connection has not been established (yet) and a timeout occurred
7	Connection to the server was lost, and the operation could not be performed
8	A timeout occurred