Resuming Transfers

A file transfer can be interrupted for various reasons, such as a network glitch, or you might pause the transfer yourself. When a transfer is interrupted because of errors, it will resume automatically after network connection is reestablished (up to 10 retry attempts over a 5-minute period).

To resume a paused transfer

  1. Transfers that have been interrupted appear in the In-Progress queue.

  2. Next to the paused file, click the Play icon. The transfer will resume where it left off.