User Create Action

On Globalscape-authenticated and ODBC-authenticated sites, you can add the User: Create action to an event rule when you want a certain event to trigger the creation of a new user. This action is available to any event trigger.

NOTE: If you try to add the User: Create action to an event rule on an LDAP-authenticated or AD-authenticated site, EFT will present the error message "Forbidden to create user for this site":

Event Rule Administrators are not able to create or edit event rules with the User: Create action. This behavior is by design; Event Rule administrators are not able to create users. An error message will be presented in the interface when attempting to perform this action.

When you click the select link, the New User Creation wizard appears in which you can add variables to populate the user definition. Context variables are available in the following fields: Login, Password, Email, all fields in the User Account Details dialog box, and the Home folder path (on the second page of the wizard).

NOTE: If the user name already exists, the "create" action will fail and the error is logged in the EFT log file. No error is displayed in the interface.

You can also onboard new users via a form that feeds into a tool such as "Service Now." Service Now then invokes REST API and passes in numerous parameters, such as username, password, and so on. (Service Now is not a Globalscape product. For Service now help, please contact Service Now customer support.) Refer to RESTAPIExamples (ZIP file) for an example of creating a user with the REST API. Refer to Creating a User Account for more details of account creation.