Password Recovery

If EFT Web Admin users have forgotten their password, then they request to have it reset.

To recover a password

  1. On the Login page, click Forgot your Password?

  2. The Password Recovery form appears.

  3. Provide your email address, then click Continue.

  4. Check your email.

  5. Click the link in the email. The Password Recovery security question appears.

  6. Answer the question, then click Continue. The Create a new Password form appears.

  7. Provide a new password, confirm the password, then click Change Password.

  8. Click Go to Login and log in with your new password.

If this help topic did not help you, search the Knowledgebase.

For the most up-to-date information, to view version history, updates, and activation instructions; or to download a PDF of this user guide, visit the Support Center at http://www.globalscape.com/support.

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Last modified: July 16, 2018 at 3:04 PM

This online help file is for EFT WebAdmin. For other help documentation, please refer to http://help.globalscape.com/help/index.html.

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