Register DMZ Gateway

DMZ Gateway is licensed as a module, separate from Mail Express. A 30-day trial is available, starting on the first day the service is started. When the trial expires, a warning message is written to the Windows Event Viewer and connections attempted via the DMZ Gateway are not accepted. The DMZ Gateway licensing status appears on the General Configuration page.

If you have licensed DMZ Gateway for use with EFT, you will need a multi-Site license to also use it with Mail Express. The Mail Express Server is considered one of those multiple Sites for licensing purposes. You will still need to register DMZ Gateway in the Mail Express Administration portal. For details of installing and configuring DMZ Gateway, refer to the DMZ Gateway in-application help or online help.

To register DMZ Gateway

  1. Launch the Mail Express Server administration interface. (e.g., click Start > Programs > Globalscape > Mail Express > Mail Express Admin or double-click the desktop shortcut).

  2. Log in using the Mail Express Server administrator username and password that you specified during installation of the server.

  3. In the navigation pane, click Configuration > General. The General Configuration page appears.  

  4. On the General Configuration page, under Licensing and Registration, in the DMZ Gateway area, click Register.

    LicensingRegistration31.PNG

    The Registration page appears.

    DMZGRegistration.PNG

    In the Serial number box, provide the serial number from your invoice. If you do not have your invoice available, click Lost Serial Number to request that Globalscape email your serial number. You must send the request using the email address provided when the serial number was purchased or the previous serial number was registered. Serial numbers are version specific.

  5. In the Registered by box, provide your name.

  6. In the Personal Information area, provide information that can be used by Globalscape Customer Support to search for your account information, including lost serial number requests. The personal information should be automatically completed if you have already registered Mail Express.

  7. In the Proxy Details area, click the applicable option.

  8. Click Register. Mail Express connects to the Globalscape registration server, then adds the serial number to our registration database. Your contact information is used to look up your account if you contact Customer Support or Sales. A message appears indicating successful activation.

If activation is not successful, ensure you have access to the Internet and try again, or contact Globalscape Support on the Globalscape Web site, https://www.globalscape.com/.