Launching applications directly from Alerts
When an alert is received at the Enterprise Console it is possible to launch a remote desktop session to the device/application directly from the Enterprise Console, providing it was not sent from the device on which Enterprise Console is running.
Such sessions can take the form of, for example; Remote Desktop, VNC, PCAnywhere (Client Access when logging on to an IBM i machine).
NOTE: In order to use this functionality the device must have an existing application association relationship created within Device Manager - Applications.
To launch an application directly from an alert:
Do one of the following:
- Highlight the alert and click
Launch Associated Application from the Enterprise Console | Home menu ribbon. - Right-click on the alert and select Launch Associated Application from the pop-up menu.
- Highlight the alert and use CTRL+L from the keyboard.
Follow the instructions as per the application used.