Sending an Alert as an SMS
Alerts can be sent as an SMS to any pre-defined SMS contact address in the Instant Alert Address Book .
To send an alert as an SMS
Do one of the following:
- Select the required alert (multiple selections are permitted), click
Send Alert As from the Enterprise Console Home menu ribbon and select SMS from the drop-down menu.
- Right click on the alert and select Send Alert As | SMS from the drop-down menu.
- Select the alert and use Ctrl+S from the keyboard.
The Send Alert As SMS dialog is displayed.
- Check the From option to allow an entry in this field enabling the receiving party to identify the originator of the message.
- Enter a valid To SMS address (pre-defined in the Instant Alert Address Book, opened by clicking
Address Book.
- The Subject field is automatically completed from the alert, although this can be overwritten if desired.
The Content of the SMS is based upon a selection of substitution variables. An example of the text as defined by the substitution variables is shown. The Content entry is automatically created from the alert but can be amended if required, using the substitution variables listed.
- Click OK to send the SMS to the selected recipients.