Powertech Multi-Factor Authentication Desktop Agent
The Desktop Agent allows you to authenticate using a desktop computer as an alternative to the IBM i green screen agent. It also allows you to access the Soft Token screen in order to view the Soft Token One-Time Password.
When prompted, you are presented with the authentication methods made available by your Powertech Multi-Factor Authentication administrator. If you select one of the One-Time Password methods, for example, a One-Time Password sent to a mobile device via SMS, you will be able to enter the One-Time Password into the Desktop Agent to be submitted to Powertech Multi-Factor Authentication for validation.
See also User Authentication.
How to get there
The desktop agent appears when prompted by an Powertech Multi-Factor Authentication exit point authentication request.
Login Options
Login Type
Choose whether you are using Active Directory or an IBM i user profile for authentication.
Powertech Multi-Factor Authentication Username
This is your Powertech Multi-Factor Authentication user name.
The remaining login options change depending on your selection:
For Active Directory
Active Directory Username
This is the username of your Active Directory account.
Active Directory Password
This is the password for your Active Directory username. Click
to show/hide the password.
For IBM i
IBM i System
This is the IBM i system that is being used by your administrator for authentication.
IBM i User Profile
This is the IBM i user profile used for authentication.
IBM i Password
This is the password of your IBM i user profile. Clickto show/hide the password.
Login
Click Login to log in to the Powertech Multi-Factor Authentication Desktop Agent.
Settings
This screen displays your current configuration and allows you to configure your Powertech Multi-Factor Authentication Desktop Agent settings. At the top, the HelpSystems Insite server being used for authentication is listed, as well as your status including the user you are logged-in as, and whether you are using an Active Directory account or an IBM i user profile for authentication.
Click 
in the upper right corner of the Desktop Agent screen to open the Soft Token panel.
Start Powertech Multi-Factor Authentication when PC is turned on
Move this slider to the right to indicate that you want the Powertech Multi-Factor Authentication Desktop Agent to start when your computer is started.
Remember me
Move this slider to the right to indicate you want Powertech Multi-Factor Authentication to remember your login information.
Play notification sound
Move this slider to the right to indicate you want Powertech Multi-Factor Authentication to chime when prompted by an authentication request.
Device Management
Click Access User Portal to open the Powertech Multi-Factor Authentication User Portal, where you can manage the devices you are using as factors of authentication.