Preferences

The Preferences page allows you to configure your sessions to function in a way that's best for you. Preference settings only apply to the profile you're currently logged in under.

Follow these steps to change your preferences:

  1. In the Navigation Pane, clicktap Preferences under the Robot Network menu. If the menu is hidden, hover over the Navigation Pane to expand it.

  2. Under My Network Preferences, select either Entire Network or Preferred Systems. This specifies which systems and data you'll see on the My Network page. For more information, see My Network and Preferred Systems.

  3. Under Status Center Preferences:

    1. ClickTap the Auto-Refresh button to enable it (Yes) or disable it (No).

    2. ClickTap the Group Statuses button to enable it (Yes) or disable it (No). If you enable group statuses. identical statuses (text, node, and product) will be grouped together in the Status Center for easier handling.

    3. Enter how often (in seconds) you want Robot Network to check for new statuses. Note: If you've enabled auto-refresh above, this is how often the Status Center page will refresh. If you've disabled auto-refresh, you'll get a message telling you how many new statuses arrived since the last time you refreshed the page. Also, if the Status Center is displayed and you step away from your screen, your session will be prevented from timing out if the time you enter here is less than what the HelpSystems Insite administrator sets for the Session Timeout.

    4. Select the Status Time Zone you want used for the timestamp on the statuses. You can choose either the time zone on the browser you're using to view the statuses, or the time zone of the server where they originated.

    5. Select the Default Sort you want used for the status list. ClickTap your selection again to change the sort order to The button used to sort in ascending order. ascending or The button used to sort in descending order. descending.

    6. Select the Default Filter you want used for the status list. Regardless of what you select here, you can always change it on the Status Center page.

  4. ClickTap Save.