Installing Intermapper on Microsoft Windows Systems

Download the installer either from the Fortra website if you are an existing customer, or use the link in the email received from Fortra if you are a new customer.

Install from the exe file

1. Double-click the Intermapper_Setup_663.x64.exe file and follow the instructions.

2. When the installer finishes, the Intermapper client starts so you can view and configure your Intermapper server.

Silent installation using a command line

Install for the first time

1. Launch the following command as an Administrator from a command line:

   Copy

   InterMapper_Setup_663_x64.exe /s /a /r /f1"c:\<folder where exe is downloaded>\im_setup.iss"

2. Continue with the rest of the installation.

   Ensure you click the agreement when you run the command and finish the installation.

3. Confirm im_setup.iss is in the specified folder.

   Intermapper will launch as soon as it is installed.

For subsequent installations

Run the following command:

@set NOLAUNCHIM=1
InterMapper_Setup_663.exe /s /a /SMS /f1"c:\<directory_for_im_setup.iss>"

What is installed and where

The components of Intermapper are installed as separate Microsoft Windows services. This means that after you start them, they automatically start running when your computer starts, before any users are logged in, and continue to run even when no user is logged in. For information on managing these services, see Managing Intermapper Services.

The installer creates an Intermapper folder in the Microsoft Windows Program Files folder, which contains all of the Intermapper core files. When it first starts, Intermapper creates an Intermapper folder in the default Microsoft Windows ProgramData location, that contains settings and data that Intermapper collects from your network. For example,

C:\Program Files\InterMapper or 
C:\Program Files (x86)\InterMapper - The "InterMapper" folder
C:\Program Files\InterMapper\dwf or 
C:\Program Files (x86)\InterMapper\dwf - The "InterMapper DataCenter" folder
C:\Program Files\InterMapper\flows or 
C:\Program Files (x86)\InterMapper\flows - The "InterMapper Flows" folder
C:\ProgramData\InterMapper - The "InterMapper Settings" folder

If it does not already exist, the installer creates an InstallShield or an InstallShield Shared directory in Program Files/Common Files. These files are required for uninstalling Intermapper.

Intermapper adds keys to the Microsoft Windows registry to identify the installation location and local preferences.

Managing Intermapper Services

You can start and stop Intermapper services with the Intermapper Control Center system tray icon. The Intermapper and Intermapper DataCenter services are started and stopped simultaneously. You can also start and stop individual services from the Microsoft Windows service Control Panel.

Using the Intermapper Control Center, you can:

• check if the Intermapper services are currently running. You can also look for Intermapper.exe, flows.exe, and imdc.exe files in the Task Manager or check their entries in the Services control panel.

• find the version of Intermapper that is installed. You can also start a web browser and navigate to the web interface for Intermapper DataCenter. The version number is displayed at the bottom of the page.

Starting Intermapper

The first time you start the Intermapper server, it accepts only connections from the local machine. If you have a graphical interface and Java already installed, you can launch Intermapper by clicking the Intermapper button from the Intermapper Control Center.

Starting Intermapper Flows

Intermapper Flows Intermapper Flows is installed automatically with Intermapper. It allows you to obtain deeper insight into the traffic on your network. When Intermapper Flows first starts, it creates a 10 GB flows database. You can change the database size and location to fit your needs. Intermapper Flows does not run by default. Use the Intermapper Control Center to start it to access flows information.

Consider the following before starting Intermapper Flows:

• If you are running a trial version, Intermapper Flows is fully operational. After your trial expires, an Intermapper Flows license is required.
• Remove any firewalls on the selected UDP ports for NetFlow. The default port is 2055.
  
  NOTE: The Intermapper Flows service/daemon might not start if another program is using port 2055 (or whatever port you have designated for netflow packets). Stop or uninstall other netflow packages on the system.

Intermapper Flows does not include a graphical user interface. However, you can access flow information either through the built-in Intermapper client or through Intermapper RemoteAccess. Open the Flows window by right-clicking a device on a map. When you do this, you can see information about the traffic on the selected device.

If you purchased Intermapper with Flows, use the serial number to register your installation. If you are only trying Intermapper out, your evaluation serial number allows you to receive data from one exporter source (NetFlow or sFlow data).

See the Intermapper User Guide or online help for more information on Intermapper Flows.

Intermapper DataCenter

You do not need to configure Intermapper DataCenter if you access it from the local machine. To enable external access and more advanced configuration, go to https://localhost:8182.

Intermapper DataCenter ships with a self-signed SSL certificate. Your browser displays a certificate warning when you visit the DataCenter web interface. You can select the certificate and safely continue to navigate to the page. The Intermapper DataCenter Settings page allows you to upload your own certificate rather than relying on the less secure certificate shipped with Intermapper.

Uninstalling Intermapper

To uninstall Intermapper from your system, use the system's graphical package manager, Programs and Features, or Add or Remove Programs item from the Windows Control Panel.

When you uninstall Intermapper, the settings and data files are not removed. If you do not plan on reinstalling Intermapper and want to remove it completely, manually remove the InterMapper Settings, Intermapper Flows, and Intermapper DataCenter folders from the Microsoft Windows Program Files and Program Data locations.

To uninstall Intermapper RemoteAccess:

1. Open the Control Panel.
2. From Programs and Features, click Intermapper RemoteAccess.
3. Click Uninstall and follow the prompts.

Installing Remote Access

The Intermapper RemoteAccess package includes and installs a compatible JRE which runs the Intermapper client.

Silent installation with an ISS file

To silently install Intermapper Remote Access, you must create and use an ISS file.

1. Launch the following as an Administrator from a command line or from a script:

   Copy

   InterMapper_RemoteAccess_Setup_663.exe /s /a /r /f1"c:\temp\imra_setup.iss"

2. Continue with the rest of the installation.

   Ensure you click the agreement when you run the command and finish the installation.

3. Confirm imra_setup.iss is in the specified folder.

   Intermapper will launch as soon as it is installed.

For subsequent installations

Run the following command:

@set NOLAUNCHIM=1
InterMapper_RemoteAccess_Setup_663.exe /s /a /SMS /f1"c:\temp\imra_setup.iss"

Uninstalling Remote Access

To uninstall Intermapper RemoteAccess from a Microsoft Windows system:

1. Open the Control Panel.
2. From Programs and Features, click Intermapper RemoteAccess.
3. Click Uninstall and follow the prompts.