Work with FireCall Log screen
The FireCall Log allows the FireCall Operator to review the list of FireCall access given to a particular system user.
How to Get There
From the FireCall Menu, select option 2 (FireCall Log).
Options
The value typed next to individual FireCall access to signify the operation that is to occur.
5 (View detail)
Allows for viewing a specific FireCall.
6 (Report Events)
Prompts the Events Reports screen. Known data on the prompt will be filled in. See the Event Reports screen.
FireCall Operator
The IBM user profile name of the user enabling the FireCall access.
System user
The IBM user profile name of the user given FireCall access.
Switch to Profile
The IBM user profile name for the FireCall access that was switched to.
FireCall Date and Time
The date and time the FireCall access was assigned.
Call Ticket
The user-supplied reference number to the FireCall access. It can be any combination of letters and numbers (up to 20 characters) that corresponds to a ticket number from a help desk system such as Remedy.
Function Keys
F3 (Exit): Ends the current task and returns to the display from which the task was started. If changes have not been accepted prior to F3 being pressed, they will be lost.
F5 (Refresh): Restores the display to the values found in the database. Any changes will be lost.
F12 (Cancel): Returns to the previous menu or display. If changes have not been accepted prior to F12 being pressed, they will be lost.
F14 (Sort & Search): Presents a screen that allows selection of basic data sorting and searching criteria. The returned SQL string is used to select the data to be displayed.
F21 (Print List Details): Prints the detail FireCall Assignment information for the selected FireCall assignments.