Connection Properties pane
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How to get there
In the HelpSystems One Navigation Pane, choose Connection Settings and click a connection in the list.
What it does
The Connection Properties settings allow you to identify endpoint connection status details and manage the connection.
Options
Click Actions to open a submenu with the following connection management options:
- Block. Choose this option to block the connection, preventing communication with the HelpSystems One server.
- Remove Connection. Choose this option to remove the connection from HelpSystems One.
- Close. Choose this option to close the submenu.
Status
Connection Status
The status of the connection. Green 
indicates the connection is Ok. Red 
indicates a critical status, meaning the system is not responding to health check requests from HelpSystems One.
Registration
Indicates the registration status of the connection. Green indicates the status is Ok. Red indicates the connection is not registered.
TLS Certificate
Indicates the status of the TLS certificate along with its expiration date. Green indicates the certificate is valid. Red indicates the certificate is expired.
Product Connection
Host Address
The host address of the product connection.
Alias
How the system is displayed in the connection settings list.
Configuration
Installation Location
This is the path of the HelpSystems One Integration directory on the endpoint system.