Migrating from Powertech Antivirus for Insite

If you are migrating Powertech Antivirus from Insite to HelpSystems One, you must first do a clean install of Powertech Antivirus for HelpSystems One. See Installing or Updating Powertech Antivirus. Then, use the following procedure to update the Linux endpoint servers so that they point to the new installation of Powertech Antivirus for HelpSystems One instead of Insite.

1. Install HelpSystems One and Powertech Antivirus for HelpSystems One. Find the HelpSystems One download on the Fortra Community Portal. See Installing or Updating Powertech Antivirus.

2. On the Powertech Antivirus for HelpSystems One server, go to /opt/ptavwebsvc/conversion/architecture. This program is located in one of the following directories:

   • opt/ptavwebsvc/conversion/ppc64
   • opt/ptavwebsvc/conversion/ppc64le
   • opt/ptavwebsvc/conversion/windows
   • opt/ptavwebsvc/conversion/x86

3. Copy the appropriate version of the export-servers program to the Insite server and execute it according to the following example:

   EXAMPLE:

   ./export-servers -h
   ./export-servers --port=5432

   The resulting .csv file contains the Linux servers found in the Insite installation extracted from Insite's Deployment Manager > *NIX Servers page. See export-servers command for more information.

4. Move "linux_servers.csv" to where it can be accessed by your browser.

5. Open HelpSystems One in a browser, then click >Application Manager.

6. Choose Systems.

7. Click Upload Systems.

8. Click Select a CSV File.

9. Select the "linux_servers.csv" file.

10. Click Open.

11. Enter authentication details for imported systems that do not provide any.

12. Click OK to import.

13. Click Marketplace.

14. For Powertech Antivirus for AIX / Linux, click Install.

15. Install Powertech Antivirus on the endpoints.

    NOTE: This step registers only the endpoints currently registered to the Insite server (at backlevel to the version in HelpSystems One Marketplace) to the newly installed Powertech Antivirus server. See the Powertech Antivirus User Guide for more endpoint registration instructions.

16. Migrate the scan configurations, defined reports, and scan events data from Insite. To do so, follow these steps:

    1. On the Insite server (not the new Powertech Antivirus server), modify the database to allow incoming connections from the Powertech Antivirus for HelpSystems One server where the migrate-data program, described below, will run.
       

       IMPORTANT: Allow this remote connection to the Insite server so the migrate-data program does not fail. Run the migrate-data program on the Powertech Antivirus server (where it resides) and open the Insite database to allow it to connect.
       

       To do so, follow these steps:

       1. Locate the pg_hba.conf file in one of the following locations:

          • Windows: C:\Program Files (x86)\Help Systems\Insite\pgsql\data\pg_hba.conf

          • Linux: \opt\insite\pgsql\data\pg_hba.conf

       2. Add a line similar to the example below to allow external connections to the database:
          

          EXAMPLE:
          host all helpsystemsweb 0.0.0.0/0 md5
          

       3. Restart the Insite server/database for the change to take effect.

    2. On the PTAV Server, go to /opt/ptavwebsvc/conversion/architecture.

    3. Run the migrate-data command, directing it to the Insite server using the
       -insiteHost argument. See migrate-data command for more information.

       EXAMPLE: ./migrate-data -insiteHost xxx.xxx.xxx.xxx
       (xxx.xxx.xxx.xxx is the IP address of the Insite server.)
       
    NOTE: Optionally, you can execute migrate-data on the Insite server and direct it to the Powertech Antivirus for HelpSystems One server using the -ptavHost argument. However, this action will require modifying the database
    pg_hba.conf on the PTAV Server to allow external connections from the Insite server.

17. Review the Powertech Antivirus server for the migrated data (scan configurations, reports, etc.).