Fortra Application Hub

HelpSystems One has been renamed to Fortra Application Hub.

October 2025

Version 1.4

October 6, 2025

IMPORTANT: Fortra Application Hub 1.4 includes a new major version of PostgreSQL. When performing an upgrade, the installation will not enable this new version automatically. To upgrade, you must run the script upgrade-postgres.sh located in /opt/helpsystems/one. This script will check that the database migration can complete without issue. If the check runs successfully, the script will upgrade the PostgreSQL instance to PostgreSQL 17 and disable PostgreSQL 13. There is a reminder to run this migration in the Web UI. You can check your current version by looking on the Settings/Diagnostics page.
New Features

  • Fortra Application Hub now supports PostgreSQL Server 17. Users running older versions of PostgreSQL will be prompted to upgrade for improved performance, compatibility, and security.

  • Introduced the ability to connect to the internet via proxy. This enables secure retrieval of Fortra product-related data while respecting network security requirements/

  • Added IBM i Server as an authentication provider. Users with IBM i system credentials can now seamlessly sign into Fortra Application Hub.

Enhancements

  • Enhanced logging for IBM i and Linux connectivity, providing clearer insights for administrators, and easier troubleshooting.

  • Reorganized and optimized navigation structure, page layouts, and menus.

  • Consolidated User Security and Authentication under a clearer structure.

  • Updated behavior so that if a user does not have access to Application Manager, the subsection will now be hidden from the left navigation menu.

  • Added support for IBM i systems using password level 4.

Fixes and Security Updates

  • Fixed stability issues related to database compatibility during upgrades.

  • Addressed intermittent authentication failures under certain configurations.

  • Improved overall system resilience under high-load conditions.

  • Fixed an issue where dashboard sharing did not work correctly when sharing to an LDAP group.

  • Fixed issue where in "Dark Mode" multiple connected PTAV Servers were shown in a list with black text on a dark grey background.

  • Updated library used for making SSH connections to Linux systems. This allows connections to Linux systems that require support for newer ciphers and also permits the use of more secure private keys.

  • Upgraded Apache Tomcat to version 9.0.108, addressing known vulnerabilities.

  • Updated versions of various other open source components and dependencies.

  • Updated library used for making SSH connections to Linux systems. This update now allows connections to Linux systems that require support for newer ciphers and also permits the use of more secure private keys.

  • Disabled Tomcat Shutdown Port.

Known Issues

  • Users upgrading from significantly older PostgreSQL versions may experience longer migration times.

  • Proxy connectivity requires correct configuration; misconfigured settings may block data retrieval.

  • IBM i authentication logging is currently limited — additional enhancements are planned for a future release.

  • Problems may occur when installing PTAV agents on AIX; retrying the installation typically resolves the issue.

March 2025

Version 1.3.1

March 11, 2025

Enhancements

  • Upgraded Apache Tomcat to 9.0.100

  • Upgraded Postrgres driver to 42.6.2

  • Upgraded Open Source version of IBM Toolbox for Java to 10.6

  • Upgraded Spring Security LDAP to 5.7.15

Fixes

  • Addressed CVE-2024-22259 vulnerability.

  • Fixed version number on Diagnostics page.

January 2025

Version 1.3

January 16, 2025

New Features

  • Added support for x86_64 RHEL 9 and Rocky Linux 9 operating systems.

  • The product known as HelpSystems One is now called Fortra Application Hub. The UI themes have been altered to match new corporate scheme.

Fixes

  • Fixed issue where the My Products page may appear slow or unresponsive when a product deployment is in progress.

  • Fixed issue where Fortra Application Hub would become slow or unresponsive due to an IBM i system connection error, including an incorrect password.

  • Fixed installation issue where services would not start if java was not installed prior to installing Fortra Application Hub.

  • Users can no longer change their password to the same password.

  • Improved messages when adding an IBM i system at an unsupported operating system release or when connectivity errors occur.

  • Fixed issue where marketplace installations could hang if an error occurred during the download and install process.

  • Resolved CVE-2024-11923 when trace logging was manually enabled where passwords would appear in the log file.

  • Improved default TLS configuration.

  • Port 8981 is no longer required by IAM service.

  • Backup and Restoration scripts now function correctly when dealing with backups written to an area only accessible via the root user.

  • Updated to Java 17.

  • Updated to Postgres 13.16.

  • Updated to Tomcat 9.0.91.

  • Updated versions of various other components and dependencies.

  • Fortra Application Hub no longer supports RHEL 7 or CentOS 7.

June 2022

Version 1.2

June 9, 2022

New Features

  • IBM products can now be deployed from HelpSystems One.

  • Users can now be authenticated using two factor time based one-time passwords.

  • Users can now be authenticated using 3rd party SAML Identity Providers.

Enhancements

  • Improved navigation menu.

Fixes

  • Updated to Log4j 2.17.1.

  • Fixed issue with deploying Linux products using Sudo.

December 2021

Version 1.1.2

December 22, 2021

  • Updated to log4j 2.17 to resolve vulnerabilities.

Version 1.1.1

December 16, 2021

  • Resolved Log4j2 CVE-2021-44228 vulnerability.

November 2021

Version 1.1

November 3, 2021

New Features

  • HelpSystems One can be installed on hosted Cloud server.

  • Secure Email Gateway, Secure ICAP Gateway, and GoAnywhere MFT can be deployed from HelpSystems One.

  • PTAV agent can now be deployed on Solaris system.

  • Users can now be authenticated to HelpSystems One itself.

Enhancements

  • Improved usability with multiple instances of a product.

  • Product Installation Improvements.