Security Awareness Training - Product

April 2025

Version: 1.113

April 16, 2025

Enhancements

• The phishing simulation now includes a new feature called Stop and Complete. Earlier, the Stop option (now renamed to Stop and Cancel) would cancel the simulation, and the collected data would not be saved. With the new Stop and Complete option, the simulation ends, but the data collected until that point is saved and displayed.

• The pop-up message displayed when a user clicks the 'Stop and Cancel' or 'Stop and Complete' buttons in a phishing simulation has been updated to reflect the accurate behavior of these features.

• The course completion widget has been updated with a new option to include or exclude inactive users from the data displayed.

• The platform web app was earlier integrated with Azure AD for SSO only. Now, SCIM support has been added as well, simplifying the setup process for clients.

Fixes

• There was an issue where the “Phishing Template Overview” section failed to load and returned an error when configured with specific time zones. This issue has been fixed.

• There was an issue with the "Edit Global CSS/JavaScript" feature on phishing simulation landing and feedback pages. Users without the required permissions could not see the JavaScript section, but clicking Save would still erase its content. This issue has been fixed, only users with the proper permissions can view or edit it.

• There was an issue with the New User Flag Duration feature where users remained marked as "New User" even after the set number of days had passed. As a result, they continued to be available in the New User filter. This issue has been fixed.

• Whenever a user tries to add an IP address to the exclusion list using the Add button, the IP is not added and returns an error. This issue has been fixed.

• There was an issue with the saved reports where specific columns were misplaced when downloaded in Excel format, while they appeared in the correct place when viewed on the platform. This issue has now been fixed.

• The course completion widget was displaying incorrect data by including inactive users by default, which was not supposed to happen. This issue has been fixed.

• There was an issue where the PDF data exported from the phishing simulation widgets' Web Browser and Operating System did not match and were inconsistent. This issue has been fixed.

• The contents in the catalog, when filtered by language, were displaying items that were not available in the selected language. This issue has been fixed.

• The Total Education Time column in the Simulation Results and Simulation Results - Events Log reports was showing different values, whereas they should be consistent. This issue has been fixed.

• The emails scheduled using the later or recurring option were sent multiple times instead of being sent only once at the scheduled time. This issue has been fixed.

• When the Manager Escalation - Phishing Simulation email was selected using the Add Email feature, a 500 error message was returned. This issue has been fixed.

Version: 1.112.2

April 01, 2025

Fixes

• There was an issue with the Simulation Results widget where users were marked as passed if they reported the simulation first but later performed a failed action (clicking a link, filling out a form, or opening an attachment). They should have been marked as failed instead. This issue has been fixed.

March 2025

Version: 1.112.1

March 19, 2025

Enhancements

• The platform has been updated to comply with WCAG 2.1 AA standards, ensuring better accessibility for all users.

Fixes

• Other minor bug fixes.

February 2025

Version: 1.112

February 27, 2025

Enhancements

• The platform's Learning Zone has been updated to comply with WCAG 2.1 AA standards, ensuring better accessibility for all users.
• Partners accessing a child environment with ContentHub Read-Only enabled will no longer be able to add content to the library or launch content from ContentHub.

Fixes

• An issue caused inactive scheduled email reports to be sent multiple times a day to some users, resulting in their inboxes being spammed. This issue has now been resolved.
• The issue with the missing separator in the Menu UI has been resolved.
• Other minor bug fixes.

January 2025

Version: 1.111

January 23, 2025

Fixes

• The language dropdown feature in the anonymous quiz previously displayed all available languages instead of only those specific to the quiz. This issue has been resolved, and the dropdown now shows only the relevant languages for the quiz.

• In the Content Builder - Quiz section, there was an issue where users could not sort the quizzes on the Quiz List page by user count. This issue has been resolved.

• There was an issue in the Course Dashboard tab where the graph displayed a total percentage exceeding 100%. This was incorrect as the total percentage should have been capped at 100%. This issue has been resolved.

• There was an issue with adding a new language to the platform and redeploying a course from the catalog, where the newly added language would appear in the course but could not be published online. This issue has been resolved.

• There was an issue with multiple course access reminders, where users with only one assigned course to complete were receiving reminders for a different course they did not have access to. This happened instead of sending the reminder for the course they actually had left to complete. This issue has been resolved.

• The issue where the simulation summary section of the launch tab incorrectly displayed "Continuous" instead of "Recurring" for recurring simulations has been resolved.

• There was an issue with domain selection while configuring scenarios in the Continuous Simulation. The domain selected in the simulation email settings would revert to the original default domains upon saving. This issue has been resolved.

• There was an issue with some of our standard phishing templates where Google fonts and icons displayed properly in the preview, but did not load correctly when the simulation was launched. This issue has been resolved.

• There was an issue with phishing simulations using the double barrel feature. When the "Time between Double Barrel" email parameter was changed after scheduling, the new values were not recalculated. Additionally, users did not receive a warning that their changes would be ignored or that they needed to reschedule the simulation for the changes to take effect. This issue has been resolved.

• There was an issue with Continuous Simulation using multiple scenarios, where some users were receiving the same scenario multiple times. They were getting repeated emails, one day after another. This issue has been resolved.

• The issue where the Save Changes button did not function properly for some Saved Reports after modifications has been resolved.

• There was an issue with recurring emails that were scheduled. When the start and end dates were modified in the Send section, the submit button would not be highlighted after the modification. This issue has now been resolved.

• The progress report email was displaying inactive users, which was not supposed to happen. This has been resolved.

• There was an issue with the "Send test emails using new SMTP service" feature under Environment Settings - Email, where the test emails were being sent from noreply@ terranovasite ciscosite.com instead of the email address provided by the clients. This issue has been resolved.

• There was an issue with the platform that permitted the creation of duplicate accounts using the same username through a series of specific actions. This issue has now been resolved.

December 2024

Version: 1.110

December 11, 2024

Enhancements

• To enhance the customer experience and ensure consistency in allowlisting procedures across all customers, we are now requiring the use of subdomains for your phishing simulations. Subdomains play a crucial role in preventing domains from being blocked during simulations, providing a smoother and more reliable experience for everyone.

• We have enabled all global administrators to create their own custom roles moving forward.

Fixes

• There was an issue with the graphics and chart formats in the phishing simulation dashboard when exported to PDF. This issue has been resolved.

• Other minor bug fixes.

November 2024

Version: 1.109

November 27, 2024

Fixes

• There was an issue where tags were not functioning properly in the "Revert All Languages to Default Email Template" feature. This issue has been resolved

• There was an issue where the search filter in the "Add Scenario" option within a draft simulation was not working correctly. This issue has been resolved.

• There was an issue where campaign courses were taking a long time to load. This issue has been resolved.

• There was an issue where the course title tag was not automatically replaced with the course title in the reminder email for multiple course access. This issue has been resolved.

• Other minor bug fixes.

Version: 1.108

November 20, 2024

Enhancement

• Improved visibility for license details under Environment > Settings > Licensing. You can now view:

  • License start and end dates

  • Contracted bundle details

  • Total contracted user licenses

  • Number of licenses currently in use

  • Count of inactive users on the platform

  These details are available for both current and future licenses.

• The Active flag on the User List page has been updated. It is now displayed in the first column of the table and appears as a checkbox, although it functions only as a flag and cannot be directly edited. To change the flag's status, you can go to the User Details page or use other methods such as uploading a spreadsheet template, SCIM, or ADSync.

• The ability to reassign user licenses will be gradually rolled out in upcoming months.

• The annual reset of content usage applies to multi-year licenses.

• The Content is counted as used when it is published online. The option to delete a course that has not been started is unchanged. The content is credited back to the client when such a course is deleted.

• Content will be consumed each year for courses that span multiple years. To prevent content from being consumed the following year, it must be taken offline before the new cycle begins.

Version: 1.107.1

November 06, 2024

Fixes

• Recent issues affecting the editing features of phishing simulation templates have been resolved.

October 2024

Version: 1.107

October 29, 2024

Enhancements

• New revised SAI User Guide will be available by November 4, 2024, with corrected and detailed explanations on the function and added the explanation on calculating Total Courses, Quizzes or Simulations SAI and User Global SAI.

Fixes

• Added SAI calculation for simulations where users just received the email but didn't take any positive or negative action. In such cases, the calculation is performed approximately 5 minutes after the email was sent. The Total Simulation SAI and User Global SAI are also updated at the same time.

• Removed from the SAI calculation some cases where not started courses and quizzes were included on it.

• Improved system performance to prevent problems caused by frequent calculations.

• Improved UI messages on some pages related to SAI.

September 2024

Version: 1.106

September 30, 2024

Fixes

• There was an issue with user lists uploaded using the Coordinated Universal Time (CUT) timezone. The lists would upload, but the wrong timezone was applied due to multiple UTC formats, like CUT -11. This issue has been resolved.

• There was an issue with SCIM provisioning using Entra ID, where mapping the Time Zone (e.g., UTC-06:00) resulted in an "Invalid Timezone" error during user creation. This issue has been resolved.

• The Automatic False Positives and False Positive Trap pages were experiencing slow load times, causing delays. This issue has been resolved.

Version: 1.105.2

September 12, 2024

Fixes

• There was an issue in the platform that could potentially cause an admin account to be deactivated. This issue has been identified and successfully resolved.

Version: 1.105.1

September 10, 2024

Fixes

• The issue of the user count not matching the number of users displayed on the dashboard has been resolved. Now, the user count accurately updates to reflect only the users targeted by the filter.

• The UI text displayed during bulk archiving and individual archiving was inconsistent. This issue has been resolved.

• There was an issue where items selected using the "Select All" checkbox would be deselected when the list was sorted by Title, Type, or Status, or after refreshing the page. This issue has been resolved.

Version: 1.105

September 04, 2024

Enhancements

• The Standard Reports section now includes a new report called "Quizzes Created by Admins," which displays all quizzes in the environment and the admin who created them.

• The Standard Reports section now includes a new report called "Courses Created by Admins," which displays all courses in the environment and the admin who created them.

• The course contents, phishing templates, and communication tools saved in My Library from the Catalog can now be archived using the new Archive button. Archived items will be displayed when the "Show Archived Items" toggle is turned ON.

• Items in My Library can now be bulk-selected to be archived.

• The statistics box table in My Library now includes a new column called "Date Created" that displays the creation date of each course.

• The statistics box table in My Library will now display the actual course title instead of the text from the User Interface Course Title.

• The range of emails sent per minute/hour has been reduced to prevent blocking and sending issues during large simulations.

• The “Insert Tracking Pixel” feature will be disabled by default, so you can choose whether to include it or not.

Fixes

• The issue where the SAI feature would get disabled when the Project Manager field was modified in environments with SAI enabled has been resolved.

• The issue with inaccurate data in the 'Status by Course' and 'Status by User by Course' reports for the campaign manager, which affected tracking of user progress and status, has been resolved.

• The issue where deleting a user resulted in an error and then prevented adding a new user with the same email or username has been resolved.

• The issue with completion certificates in certain languages that had layout inaccuracies and typos has been resolved.

August 2024

Version: 1.104.1

August 21, 2024

Fixes

• The "Test To" feature in the Email Center was not functioning properly, preventing users from sending test emails. This issue has been resolved.

• The issue where the "Progress Report - All Courses Summary" email could not be sent from the Email Center and showed a "Please contact your administrator" error in the email history has been resolved.

Version: 1.104

August 15, 2024

Fixes

• The issue where the Recipient Action Summary report was showing the email server time instead of the user's local time when they clicked a link has been resolved.

• The course progress widget was incorrectly showing the total number of users across all selected courses instead of the number of active or inactive users per course. This issue has been resolved.

• Attachments added to phishing templates were not appearing after saving. This issue has been resolved.

• Attachments in phishing templates could not be removed directly, which could be done before. Users had to disable the attachment option in the simulation template to remove them. This issue has been resolved.

July 2024

Version: 1.103

July 24, 2024

Fixes

• The issue where the landing page editor did not display the CSS correctly, even though it was loaded, has been resolved.

• The missing quiz score column in the Quiz Status by User report, which prevented tracking user scores, has been fixed.

• The issue where users not part of the selected filter were being included in the reports has now been resolved.

• The issue where the Course Completion Over Time widget showed different completion values for the same date has been resolved.

• The issue of users receiving course reminder emails for courses they did not have access to has been resolved.

• Other minor bug fixes.

Version: 1.102.1

July 16, 2024

Fixes

• Timeouts occurred during the daily calculation of the Security Awareness Index, but this issue has been rectified.

• Other minor bug fixes.

Version: 1.102

July 11, 2024

Enhancements

• Phishing Simulator now features a new dashboard called SMTP Dashboard. This dashboard displays the status of your phishing simulation emails, allowing you to track which emails are Sent, Delivered, or Bounced and take action accordingly.

• The dashboard displays data for the selected simulation and scenario.

• You can download the dashboard data in Excel and CSV formats.

• Available for phishing simulations launched after this release.

Fixes

• The issue where the New User flag would remain enabled even after being set to be disabled after a certain period of time in the New Users Configuration option has been fixed.

• The issue where the "Save Changes" button was hidden on the Phishing Add-in page and only reappeared after closing the "Microsoft 365" menu has been resolved.

• The issue where environments not owned by MSSPs were displayed in the list of environments for pushing content has been resolved. Now, you can only push content to child environments of the MSSP as intended.

• The Terms and Conditions text in the User Report Card PDF now shows the correct date when the platform admin last agreed to it. Previously it showed an incorrect date.

• The issue with Landing Pages not loading and timing out has been resolved.

• The issue where the Progress Report (All courses-summary) and the saved report "Course Status by User" could not be sent or scheduled has been resolved.

• The issue where the Phishing Simulation email could not be sent and returned an Error 500 message has been resolved.

Version: 1.101

July 04, 2024

Enhancements

• The Gantt chart in the Build station now features a new simulation task email option, that allows you to send pass and failed email notifications to participants.

• Once a campaign's status changes to Cancelled, all scheduled emails (NOW, LATER, and RECURRING) will be deactivated both in the campaign and the email center.

• The Access Options in the settings tab will be hidden if you do not have permission to edit the campaign participant list.

• Draft simulations will now be visible across the list of all simulation reports. This will help in the creation of saved reports.

• A 2FA code is now required before launching a campaign to prevent an unauthorized launch. This only applies to cases where 2FA is enabled in your environment.

• Whenever a campaign or a task within a campaign is copied, the tasks in the campaign will have "COPY" and a task timestamp to make the titles unique.

• The End of Recurrence dropdown menu in the send recurring email section now features a new option "Start of Recurrence", which allows you to select custom end dates based on the start of the recurrence.

• You can now update the new user flag directly from the user list spreadsheet.

• A new "Status by Campaign" report is now available under Standard Reports- Campaign Manager. This report gives an holistic overview of the campaign by displaying the number of tasks with their start and end dates, participants, number, and percentage of participants who passed and failed tasks.

• The Environment Settings section now has a new option called "New Users Configuration" which helps you to set the duration of the New User Flag to be indefinite. This is particularly useful if you only want the flag to be removed when your users complete campaigns, or pass defined courses, quizzes and simulations.

Fixes

• When you create a new simulation and filter the templates using any parameters, the go-back button takes you to the simulation list instead of going back to the campaign manager menu. This issue has been fixed.

• The explanatory tooltip for the "Remove the new user flag when a user passes this simulation" option under the settings section was not appearing. This issue has been fixed.

June 2024

Version: 1.100.1

June 17, 2024

Fixes

• An issue occurred when the internal Fortra team tried to create a new environment using the Copy Data from Environment option. This issue has been fixed.

• A page crash issue occurred when the internal Fortra team tried to update an activity from a package. This issue has been fixed.

Version: 1.100

June 06, 2024

Enhancements

• Introducing the new Platform Notification Center, which displays Release Notes. As new release notes are added to the Support page, they will be available for download directly from the Notification Center.

• The Support section of the platform now includes a new Interactive Demos section that provides product demo videos to help you navigate the platform.

Fixes

• There was an issue with the phishing simulations where they would show up as active even when paused. This issue has been resolved.

• There was an issue with the phishing simulation data collection end option. If the date and time were changed and saved, the changes didn't take effect and remained the same on start up. This issue has been resolved.

• There was an issue with saved reports where users changed the order of columns but the changes were not saved. This issue has been resolved.

• There was an issue with saved reports where when downloaded and viewed, the timestamp always appeared in UTC instead of the environment timezone. This issue has been resolved.

• There was an issue with the global dashboard where phishing simulations was showing as ongoing even though they were completed, cancelled or still in draft. Ongoing simulations will now show only Active simulations.

May 2024

Version: 1.99

May 30, 2024

Enhancements

• Inactive users, anonymous quizzes, and phishing simulations are excluded by default in the global SAI calculation.

Fixes

• There was an issue where content not available in a specific language, like French, still appeared as an option when creating a course in that language. This issue has been addressed and resolved.

• There was an issue with platform navigation where users could not interact with the platform when switching from one language template to another. The "Leave without saving" option was not displaying correctly preventing users from leaving a page without saving or refreshing. This issue has been fixed.

• There was an issue with the Security Awareness Index (Over Time and By Filter) widgets in the Global Dashboard where the filters did not work. This issue has been resolved.

• There was an issue with the SAI ranking in the Learning Zone where Global Admins were counted in the SAI ranking along with other end users and the ranking was not in ascending order. This issue has been fixed and now only end users are shown, from highest to lowest.

Version: 1.98.1

May 15, 2024

Fixes

• The progress report by course emails did not display the graphs properly. This issue has been resolved.

• There was an issue with images in phishing simulation emails not displaying properly even though the option to embed images in the email is enabled. This issue has been fixed.

• There was an issue with phishing simulation emails containing QR codes not displaying properly in the Gmail inbox. This issue has been resolved.

• There was an issue with the manager escalation email sending out empty emails when the manager email had status options selected, but the email template selected did not include the corresponding status tags. This issue has now been fixed; if a status option is selected but the corresponding status tag is not in the email template selected, then this data will be omitted from the email report. If the only selection made is a status in which the corresponding status tag is not in the email template selected, the email won't be sent.

  Additionally, there will be an enhancement in the future where all selected options will be visible in the email template automatically, eliminating the need for manual addition by the user.

• The progress report by course emails were not displaying the graphs properly. This issue has been resolved.

• When the Status by Course report was filtered for active and inactive users and downloaded as an Excel file, the active column was missing, though it appeared in other reports. This issue has been addressed and resolved.

• There was an issue with the context menu in the send section in the email center. Clicking the menu took users to email settings instead of allowing them to choose other options. This issue has been resolved.

• There was an issue when trying to modify the quiz content in a campaign that was already launched but was scheduled to begin in the future. The quiz content could not be edited, except for the title and description. This issue has been resolved.

• There was an issue while modifying the quiz title and saving it. All checkboxes were unexpectedly unchecked, even though everything else besides the title should have stayed the same. This issue has been resolved.

Version: 1.98

May 05, 2024

Enhancements

• Partners can now access their clients' license information with just one API call, authenticated using a bearer token. Previously, they had to make multiple API calls for each client. This enhancement will significantly reduce the time needed to complete this task for partners.

Fixes

• The issue of typos in quiz questions and different questions appearing in two languages, which should be consistent across all languages, has been fixed.

• The issue where content (courses and quizzes) launched in Portuguese displayed the start date in different languages has been resolved.

• The issue where a client encountered a 500 error message when attempting to click on the Quiz Access Email in the Campaign Manager Email Center has been resolved.

• The issue of an info bubble appearing even when the mouse pointer is not over the bubble icon has been fixed.

• There was an issue when running a continuous simulation with multiple scenarios and double-barrel emails. The subsequent scenario sent after the first would send the double-barrel email simultaneously, whereas there should be a delay between the email and the double-barrel email. This issue has been addressed and fixed.

• The Manager Escalation-Phishing Simulations templates were missing in some instances. This issue has been resolved.

• There was an issue with the pause and resume feature in double barrel, recurrent, and continuous simulations, and was not functioning properly. It should pause all emails, including those scheduled for later, when any of these simulations are paused. This problem has been addressed and fixed.

April 2024

Version: 1.97

April 04, 2024

Enhancements

• Unique QR codes can now be embedded in an existing or new phishing templates to be used in a phishing simulation. When scanned, these QR codes direct users to a landing page or feedback page. This QR code option allows you to test new techniques with your users. Scanning a QR code is logged as a click event.

• The "Select by Title" dropdown list now lets you search for specific phishing simulations from the available list.

• Course Status by Activity report now features a new column called Completion Date.

Fixes

• The issue with the Quiz Answers by User report displaying an error when the anonymous report option in the quiz settings is enabled has been fixed.

• The issue of Excluded reports appearing in the reports drop-down menu despite being excluded from standard reports and supposed to be hidden has been fixed.

• The issue where the Course Completion Over Time report, when downloaded in Excel and CSV format, had no data when opened, although the data was displayed in the View result, has been addressed and resolved.

• The issue where the Security Awareness Index Average Over Time report, when downloaded in Excel and CSV format, had no data when opened, although the data was displayed in the View result, has been addressed and resolved.

• The issue where the User List report, when downloaded in Excel, had no data when opened, although the data was displayed in the View result, has been addressed and resolved.

• There was an issue with the By Weeks option in the Course Completion Over Time widget on the global dashboard. The data shown did not match the data from the course section. This issue has been fixed.

• There was an issue with Continuous Phishing Simulation when set with multiple scenarios and scheduled to send an email after failing a scenario. There was a delay in sending the email as scheduled after a failed scenario. This issue has been fixed.

• There was an issue when creating a scenario with an attachment. The attachment in the email template preview didn't match the one selected in the scenario settings section. This issue has been addressed and resolved.

• There was an issue with the Incident Response Team settings option. After adding and saving an email address, upon navigating away from the menu and returning, the email would disappear unexpectedly. This issue has been fixed.

• There was an issue with the manager escalation email. It sent out emails even though no users met the criteria because no users had that status. This issue has been fixed.

• There was an issue when attempting to delete a specific user from the user list, resulting in an error. This issue has been fixed.

March 2024

Version: 1.96.2

March 28, 2024

Fixes

• The issue with the "Hide completed course button" not functioning properly in the list view for displaying courses has been addressed and fixed.

• The issue with two standard reports, "Report-Quiz Comments" and "Report-Quiz Answers by User," displaying incorrect data and one of them not working properly, has been addressed and fixed.

Version: 1.96.1

March 26, 2024

Fixes

• The issue where the "Course Status by User" report displayed incorrect course names when downloaded through the API method using a reporting tool has been addressed and resolved. Now, the report accurately reflects the actual course names.

Version: 1.96

March 21, 2024

Enhancements

• Dynamic Campaign is now available under campaign type. Dynamic campaign uses trigger events such as failed phishing simulation actions and security awareness index to enroll participants in the campaign.

• A new user flag removal feature has been added to the platform. If checked, it automatically removes the new user flag when a user completes all campaign tasks. This also applies to individual courses, quizzes, and simulations.

• You can now add new tasks to active or scheduled campaigns.

• You can now copy any active, scheduled, draft, completed, and canceled campaigns.

• Campaign courses, quizzes, and simulations are now displayed in all the standard reports.

• You can now see campaign scheduled emails and email history in the new tabs added in the Email Center ( Campaign Email Center and Campaign Email History).

Version: 1.95.3

March 19, 2024

Fixes

• The issue with the simulation list screen not displaying correctly after excluding a simulation from the standard report has been fixed.

• The issue where duplicate environment users were created linked to a single user in two different environments when uploading files with over 200 users, including one user with the same username in each file, has been fixed.

• When uploading files with over 200 users, including one user with the same username in each file, created duplicate environment users linked to a single user in two different environments. This issue has been resolved.

Version: 1.95.2

March 06, 2024

Fixes

• The issue of not being able to upload thumbnail images for an activity in the content hub has been resolved. Previously, when a file was uploaded, it would initially appear, but after clicking "SAVE CHANGES," it would become blank. This issue has now been fixed.

• The missing and broken images for some courses in the Contenthub have been restored and are now clearly visible.

• In the Learning Zone, the SAI index user interface is not displaying correctly in several languages. This issue has been fixed.

• SAI recalculation activity included test simulations in its calculation, which was not intended. This issue has been resolved, and now SAI behaviors are consistent.

• A manager escalation email for courses and quizzes, along with course status and schedule, is configured. When saving these parameters, the course status options are deselected. This issue has been fixed.

• For certain clients in the NA instance, when attempting to send an immediate remediation email for a specific simulation (passed, failed, or failed phishing) from the email center, selecting the appropriate email template and dropdown menu results in an error. This issue has been addressed and fixed.

• The issue with incorrect URLs being sent out in emails for simulation links during awareness partner tests has been addressed and resolved.

February 2024

Version: 1.95.1

February 29, 2024

Fixes

• The issue with phishing template background images not displaying when added through CSS has been addressed and resolved.

Version: 1.95

February 28, 2024

Enhancements

• The email template has been updated to include a new column showing the number of simulations where the only events in that simulation were excluded from the email report.

• The pass rate formula has been changed to exclude simulations where the only events in that simulation were excluded from the email report so they won't affect pass rate calculations.

• If your environment does not have access to phishing add-ins, the "Reported Phishing" checkbox will be disabled.

• In the email template editor, there's a new tag called "Simulation Count" that shows the number of simulations included in the email report.

• A new button called " RE-APPLY EXCLUSION LIST " is now available in the Environment settings, ocated at the bottom of the page under the Configuration tab. If you have generated any reports between November 2023 and January 2024, please note that the data may not be accurate. This button lets you opt-in to having the exclusion list re-applied to your data. Please be aware that this process is not automatic and may take between 24 to 72 hours to complete.  An email notification will be sent to the administrator who selected the button once the exclusion list has been reapplied.

Version: 1.94

February 22, 2024

Enhancements

• The phishing add-in's V1 and V2 are no longer available for download in the Outlook add-in's list as we no longer support them. Only the Phishing Submitter add-in V3: Outlook (Microsoft Graft API) is now accessible for downloads.

• In the updated simulation schedule setup, you can now specify a due date for completing configuration steps.

• Ongoing phishing simulations for security awareness training participants now offer the ability to pause, resume, and resend the simulation for the entire company.

• Administrators now have the capability to access reports that provide information on users, courses, and simulations.

• Administrators can preview the key information and phishing template sections along with the configuration steps for SAP setup.

Version: 1.93.7

February 08, 2024

Fixes

• The issue encountered when pausing and resuming a phishing simulation consisting of multiple scenarios, which resulted in additional emails being sent than expected, has been resolved. Now, when you pause and resume a simulation, the exact number of emails is sent out.

• Some clients encountered errors when attempting to open courses from the Courses tab in the Content Builder menu. This issue has been fixed.

Version: 1.93.6

February 07, 2024

Enhancements

• Now, instead of using a password, you can simply use Single Sign-On (SSO) to pause and resume a phishing simulation, making it more convenient. Please note that SSO needs to be enabled first.

Fixes

• Some clients were experiencing inconsistency with the Security Awareness Index (SAI) calculations. For instance, when two users took an action like reported phishing simulations, they got different results in their Security Awareness Index. These issues were addressed and resolved.

Version: 1.93.5

February 02, 2024

Fixes

• Some clients faced issues where data fluctuations persisted even after the end date, although data collection should have stopped at that point. This issue has now been addressed and resolved.

• Some users faced issues with certain quizzes by not being able to interact with them or complete them. This issue has been resolved.

January 2024

Version: 1.93.4

January 30, 2024

Fixes

• Some clients were experiencing issues with the phishing simulation, where they were unable to resume the phishing simulation after pausing. This issue has been addressed and resolved.

• Some clients encountered errors while configuring Single Sign-On with Shibboleth. This issue has been addressed and resolved.

• When attempting to grant a quiz access to a user selected from the user's list using the "Add" button, a "page not found" error occurred. This issue has been addressed and resolved.

Version: 1.93.3

January 29, 2024

Fixes

• Some clients were experiencing issues with the phishing simulation, where they were unable to resume the phishing simulation after pausing. This issue has been addressed and resolved.

• The issue with the system not saving changes when adding or removing multiple IPs at once to the Phishing Simulator Exclusions list has been resolved, ensuring that the changes are now successfully saved and events are properly excluded.

Version: 1.93.1

January 19, 2024

Fixes

• Following a Phishing Simulation, some customers experienced a situation where the exclusion list failed to exclude the entered IPs. This issue has been addressed and resolved.

• The issue related to the IPs that triggered false positive events not being automatically added to the exclusion list, even when the "add IPs to exclusion list automatically" option is checked, has been resolved.

• The issue with the number of users displaying as negative in the "not started" column after deactivating certain users targeted by the previous filter, which also affected the widget data, is now addressed and resolved.

December 2023

Version: 1.92

December 13, 2023

Enhancements

• The Email Center now has a new email category called Manager Escalation - Phishing Simulations. This feature allows you to get a report on how your staff is doing in phishing simulations. You can choose one, multiple, or all completed phishing simulations to be included in the email. You also have the option to select which events should be part of the report.

November 2023

Version: 1.89

November 13, 2023

Enhancements

• You now have the option to delete a quiz, and a log is created to identify who deleted a quiz and when.

• The course validation tab now has the option of setting multiple languages online and offline at once. To put multiple languages online, you have to first put the default language online and check the box to put all the other languages online at the same time. To put multiple languages offline, select all the non-default languages and put them offline and then proceed to put the default language offline.

Fixes

• The issue related to recurring emails being sent at an incorrect date and time when the Start Date was set before the present day is resolved.

• The issue with The [coursetitle] value not getting replaced with the course title when using the Progress report by course template is resolved.

• The Issue with the User Report Card not showing failure actions and incorrectly displaying No action under events, despite actions being taken is resolved.

• Other minor bug fixes.

Version: 1.88

November 01, 2023

Enhancements

• Fortra now offers a new feature that allows you to integrate subdomains into your primary and backup phishing simulation domains. The addition of a subdomain to your phishing domain helps minimize the likelihood of your domains being blocked by web browsers.

October 2023

Version: 1.87

October 26, 2023

Enhancements

• You now have the option to remove courses from the calculation of your SAI, ensuring canceled courses are not affecting your SAI score.

• Rather than having the SAI calculation done overnight, the calculation and the index updates are done the same day. This also applies to the update of coefficients.

• It is now possible to edit coefficients of any content that is already online or simulations already launched.

• The Courses and Quizzes tabs within the Security Awareness Index now feature a search box. This feature allows you to easily search for specific courses and quizzes.

• You now have the option to choose when to send the immediate remediation emails and course accesses, allowing you to minimize the risk of your users receiving an immediate remediation email due to a false positive event. You can send the Immediate Remediation email and give access to the Immediate Remediation courses immediately or later (either after the failed simulation event or at the end of the simulation).

• A new menu has been added under Phishing Simulator called the "Immediate Remediation Queue". Here, you will see the list of all the users who failed simulations and are waiting to receive the Immediate Remediation emails and courses. You can bulk remove users from the list by excluding IP addresses responsible to False Positives or you can remove them individually. This ensures a cleaner list of Immediate Emails and courses recipients.

Fixes

• The issues related to calculating and displaying incorrect SAI scores have been resolved.

• Other minor bug fixes.

Version: 1.86

October 12, 2023

Enhancements

• A new default environment filter has been added to the platform. It is now possible to filter out your users with the New Users functionality. Whenever a new user is added to the platform, their profile will be flagged for 6 months. The duration of the flag can be adjusted in your environment settings. It is also possible to manually remove the flag.

Version: 1.84

October 04, 2023

Enhancements

• The GPT settings now features a Pause and Resume option, which allows you to temporarily stop simulations in case a company hasn't correctly set up allowlisting, giving you the ability to step in when necessary.

• The launch screen now features a new section called Companies with Simulation Paused, where you can view information about companies that have paused the simulation. This information includes the company's name and the date and time when the pause was initiated.

• You now have the ability cancel a company enrollment in a simulation using the Cancel Enrollment link even after the GPT simulation has started, regardless of whether some users have already received the simulation email.

• The launch screen has been updated to include a new feature called "Launch Wave". Companies that have either added users or successfully completed all three setup steps since the last launch now have the ability to utilize this option. It allows them to introduce new waves into the ongoing simulation, facilitating the inclusion of late joiners into the GPT simulation.

• You can now resend simulation emails to a specific company if their users didn't receive them due to incorrect allowlisting. You have the option to schedule these emails for a later time, either after the current schedule or on a date you prefer.

September 2023

Version: 1.83

September 14, 2023

Enhancements

• The user report card has been updated with two new features. The widget "Recipient Action Summary" which displays how many simulations a user has passed and failed has been added to the report as well as the total number of simulations the user has participated in.

• The Terranova learning platform is now in compliance with WCAG accessibility guidelines 2.0. All screens in the learning zone, including Course Selection, Activity Selection, Login, Changing Credentials, Gamification, and Security Awareness Index screens, are now compliant with these guidelines.

August 2023

Version: 1.81

August, 2023

New Feature

• Campaign Manager in Fortra's Terranova Security Awareness platform streamlines security awareness training processes by automating them, thus, saving time and reducing manual intervention. Here are some main benefits:

  • Centralized Campaign Planning: A single hub for scheduling phishing simulations, courses, quizzes, and emails simplifies campaign planning. This allows you to dedicate less time to repetitive data entry and more time to safeguarding critical information.

  • Admin control: Administrators can edit and deploy campaign updates in a few clicks. While campaigns are in progress, it is possible to edit and delete tasks that have not yet started.

  • Personalized enrollment and campaign access: Define enrollment conditions, ensuring campaign participants fulfill specific requirements before accessing training content. You also have the option of defining campaign access permissions, including automated and manual enrollment of participants.

  • Flexible campaign start dates: Define how you want your campaigns to start. You can define a fix start date or choose other campaigns as prerequisites.

Version: 1.80

August, 2023

Fixes

• Previously, when a simulation was copied, the Maximum Emails Sent per minute was set back to default (100) and the Maximum Emails Sent per hour (6000). Now, the values entered in the copied simulation is passed over.

• A new word "Clear" appeared when a course was added and removed when multiple times for Reminder - Multiple Courses Access was selected in the Email Center. The issue is resolved.

• The Learning Zone tile in environment settings would disappear after checking all the three boxes and saving. This has been fixed.

• Other minor bug fixes.

Version: 1.79

August, 2023

Enhancements

• Now you can download our new user report card as a PDF. This option is found in the user's profile, under the tab "Simulations". You can see a summary of all the simulation the user received, how many they passed or failed and we incorporated two widgets for a visual representation of the results.

Fixes

• The report Simulations created by Admins found under Standard Reports - Phishing Simulations crashes when Adminstartor is selected as "All" from the drop-down menu. This has been fixed.

Version: 1.78

August, 2023

Enhancements

• A new report called "Phishing Simulation Event Log" is now available under standard reports-phishing simulation. This report provides detailed information about the phishing simulation, scenario and recipient-related activities during ongoing or completed simulations in the time you choose. You can pick which columns you want from the available ones to include in the report. you can analyze data for one-year periods in your queries.

Fixes

• The issue with adding things to the exclusion list has been fixed. Now you can easily add items to the list from the list itself or the False Positive trap. The issue where exclusions weren't working as expected is also fixed.

July 2023

Version: 1.77

July, 2023

Enhancements

• Platform administrators now have the ability to directly view and download recipient lists from the Phishing Simulation launch section. By expanding access to platform administrators, you can now conveniently monitor and verify the recipients of Phishing Simulation emails.

• A new report called "Simulation Created by Admins" is now available under standard reports-phishing simulation. This report provides a compiled list of all phishing simulations and the users who created them.

• Introducing a new functionality that allows you to reset quiz status to "Not Started" for the quizzes that are in progress, similar to the existing feature in the "Courses" tab under user profile.

Fixes

• The issue with ContentHub banner buttons has been fixed. Previously, the button texts were not visible until the user hovered over them, but now they should be clearly visible without the need for hovering.

• The issue with the Immediate Remediation email has been fixed. Previously, users would still receive the email even if they clicked the link after the simulation data collection end date had passed. Now, the link will expire after the end date, ensuring that no email will be triggered once the specified date has been reached.

• The issue with the Recipient Summary Report has been fixed. Previously, when users clicked the link, the event name in the report incorrectly displayed "Reported Phishing" instead of the intended "Completed Form." Now, the event name will correctly appear as "Completed Form" when users click the link.

Version: 1.76

July, 2023

Enhancements

• Fortra's Terranova Security Awareness Platform has been completely rebranded, with the sign-in page, learning zone, and design adopting the elegant Fortra colors and aesthetics. you can enjoy an enhanced user experience while maintaining all existing functionalities.

• Users now has the capability to customize email colors and add logos on the awareness platform. Now, standard emails can be easily personalized to match your organization's branding and visual preferences.

Fixes

• Fixed an issue where Partner access resulted in the creation of their accounts within their clients' environments during the initial login of the client environment after MSSP deployment. All partner user accounts affected by this issue were either corrected or deleted from the environments where they were mistakenly added.

June 2023

Version: 1.74

June, 2023

Enhancements

• You can now exclude simulations from reports and dashboards, providing better control over displayed content. Simply right-click on a simulation and choose "Exclude from Global Dashboard" or "Exclude from Standard Reports" to remove it. After excluding a simulation, it will no longer appear in your reports and dashboards, ensuring that you only see the relevant simulations.

• The "Quiz Completion Over Time Widget" now offers the flexibility to add multiple quizzes simultaneously, whereas previously it only allowed the addition of one quiz at a time.

• The "Course Progress Widget" now offers the flexibility to add multiple courses simultaneously, whereas previously, it only allowed the addition of one quiz at a time.

• A new report called "Recipient Action Summary" is now available under standard reports-phishing simulation. This report provides detailed information about the initial response of your users during a phishing simulation, enabling you to accurately determine their first course of action.

• A new feature is now available in the phishing simulation settings that allow you to control the registration of failed actions for your users. By default, this feature is unchecked. With this enhancement, failed actions will now be recorded once per scenario, ensuring that multiple clicks within the same scenario are not counted as repeat clicks. For example, if a user clicks on a link multiple times within a scenario, it will be saved in the database as a single occurrence. The same applies to completed forms.

Version: 1.73

June, 2023

Enhancements

• Introducing a new functionality that allows you to reset quiz results or manually adjust scores for the quizzes your users have already completed, similar to the existing feature in the "Courses" tab of your user profile.

• You can now see the "User Interface Course Title" in the Courses view. This feature makes it easier for you to identify the relevant course when reporting issues.

• Administrators now have a more user-friendly configuration process for the Google Report Phish Add-in. The Settings menu has undergone a revamp, incorporating two accordions: Office 365 and Gmail. When you access Settings, the Office 365 accordion will be open by default, but you can effortlessly switch to Gmail if desired. Within the Gmail accordion, you can customize your Incident Response Team email and find the installation link. Furthermore, when you revisit the settings, the system will remember your last used accordion.

May 2023

Version: 1.70

May, 2023

Enhancements

• The Terranova security awareness platform has been integrated with SAP SuccessFactors, allowing Global Admin's to export courses to SuccessFactors (Open Content Network). This means that users can take their courses directly in the SuccessFactors platform, and all of this can be accomplished through a single sign-on (SSO) process.

April 2023

Version: 1.68

April, 2023

Enhancements

• The Phishing Add-In section has been updated with a new feature "Attach Email with Original Title". When this option is enabled, it ensures that any reported email will be attached to the message with its original title, rather than being renamed to "Phish report". It is worth noting that this feature is optional, and you can still choose to have the email renamed to "Phish report" if you prefer. To enable this new feature, you first need to turn on the "Forward reported email as attachment" feature in the same section.

March 2023

Version: 1.67

March, 2023

Enhancements

• The User List - Profile section now features a phone number field that allows you to add the phone number of the user along with the region’s area code and also you can specify whether it’s a mobile or landline. Additionally, our latest update enables clients to add phone numbers through Active Directory and map the field to their existing setup. It's important to note that this update will not impact saved reports or SCIM usage. However, administrators will no longer be able to create environment filters titled "Phone Number."

Version: 1.66

March, 2023

Enhancements

• The Catalog section of the ContentHub now features a search box that allows you to search and find a specific item in the Catalog irrespective of its content type and category.

• It is now possible to see the description of the different activity styles and formats when the cursor hovers over the respective icon.

Fixes

• Fixed an issue where users' Security Awareness Index (SAI) score remained zero even after reporting a phishing email they received during a phishing simulation. Users will now receive their accurate SAI score that reflects their security awareness level.

• Fixed the issue with the user list where leaving the New Username column empty no longer results in it being paired up with the data in the Username column after uploading the user list.

• Other minor bug fixes

Version: 1.65

March, 2023

Enhancements

• The Overview Dashboard now has a PDF download option. This will generate a PDF document that includes all the data from the Overview Dashboard.

• A new button has been added to the dashboard widgets that enables you to choose whether to include or exclude inactive users according to your specific requirements or preferences.

February 2023

Version: 1.63

February, 2023

Enhancements

• Users who fail phishing simulations can now be assigned courses automatically thanks to immediate remediation. You can associate one or more phishing events with a course. Immediate Remediation promotes just in time learning for users who fail phishing simulations.

• Users who were assigned to a course due to failing a phishing simulation can now be located in the course report (Course by Status) searching for a check mark next to their name in the status section.

Version: 1.62

February, 2023

Enhancements

• The Global Dashboard has now been updated. The new dashboard frame has been optimized to accommodate multiple dashboards, including the Overview and My Dashboards, as well as any future additions. You can now access all relevant information in one central location, making it easier than ever to track and analyze your organization's security awareness performance.

• The user interface of the existing widgets has been updated to enhance the look and feel experience of the widget.

• The Overview Dashboard Widgets feature a refresh icon so that users can manually refresh the data displayed in the widget.

• The Global Dashboard now has three new phishing simulation widgets. They include:

• Quiz Completion Over Time: The widget displays the quiz completion percentage for a chosen period. The information is represented through a Line Chart, offering a clear and concise view of the quiz's progress over time. This feature allows you to keep track of and analyze the user's quiz completion and provides an effective tool for monitoring and assessing their learning progress.

• Quiz Progress: The widget displays the users' progress in the quizzes they were assigned to. Their performance on multiple quizzes can be viewed by selecting more than one quiz, and the results will be displayed accordingly. The information is presented in a doughnut chart format.

• Level of Template Difficulty: The widget displays the number of users who passed and failed phishing simulations by template difficulty. The widget provides insights on the effectiveness of the phishing simulations and can be used to identify areas where additional training or support may be needed for users who are struggling with specific levels of difficulty. This information is displayed in a bar chart.

Fixes

• The widget can now be minimized and closed.

• The context menu of the widget can now be selected to access the settings option.

 

 

Version: 1.61

February, 2023

Enhancements

• Users who fail phishing simulations can now be assigned courses automatically thanks to immediate remediation. You can associate one or more phishing events with a course. Immediate Remediation promotes just in time learning for users who fail phishing simulations.

• Users who were assigned to a course due to failing a phishing simulation can now belocated in the course report ( Course by Status) searching for a checkmark next to their name in the status section.

 

 

December 2022

Version: 1.60

December, 2022

Enhancements

• You can now choose to display or hide the SAI ranking in the Terranova Security Learning Zone. Previously, if you enabled SAI in the learning zone, the SAI ranking was displayed by default.

• You can now customize the “Next” button based on requirements. You can change the button name, color, and text color.

• You can now choose to display or hide the feedback screen from the user, previously, the feedback screen is always displayed to the user by default.

• You can now customize the “Move to Junk” and “Delete” buttons based on requirements. You can change the button name, color, and text color.

Fixes

• The order of the course languages displayed in the drop-down box is now properly structured, starting with English. Previously, the available course languages in the learning zone appeared in random order.

 

 

Version: 1.59

December, 2022

Enhancements

• Two existing widgets have been updated and three new widgets added. They include:

  • Simulation Vulnerability Widget (Updated): The widget now displays a phishing vulnerability average line alongside the vertical stack bars. The new average line helps to identify how well your organization is performing in phishing simulations.

  • Course Result (Updated): The widget has been updated to add more than one course in your settings. You can also add all active courses.

  • Simulation Details: The widget displays the simulation details of your simulations. You can select one simulation at a time and view its details.

  • Recipient Action Summary: The widget displays the total number and percentage of users who have passed and failed in phishing simulations. The information is displayed using a doughnut chart.

  • Course Completion: The widget displays the percentage of users who finished the courses that were assigned to them; you can select more than one course and get the corresponding results. The information is displayed using a doughnut chart.

• The user interface of the existing widgets has been updated with new icons to enhance the look and feel experience of the widget.

• The global dashboard has now been enhanced with the ability to apply filters by widget.

• Under My Templates, when a user clicks on the newly added information icon, a disclaimer notice appears in a popup window.

 

 

November 2022

Version: 1.58

November, 2022

Enhancements

• To improve your dashboard creation process, widgets have now been organized by Courses, Phishing Simulations, Quizzes, Security Awareness Index, and General.

• The Global Dashboard now has five new phishing simulation widgets. They include:

  • Total Actions Performed: The widget displays the total number of actions performed by your users during a simulation, including the number of most and least actions taken by the user. You can select one or more simulations.

  • Total SAI: The widget displays the total Security Awareness Index (SAI) of your environment. The information is displayed using a color-coded gauge. The higher the Index the better your organization is aware in terms of Security Awareness.

  • Phishing Simulation Results by Filter: The widget displays the total user count by phishing events depending on the environment filter applied. You can identify the number and percentage of users who failed, the events they failed in and the users who reported phishing simulations based on the filters selected.

  • User Count by Phishing Events (Environment): The widget displays the total user count by phishing events. You can identify the number and percentage of users who failed, the events they failed in and the users who reported phishing simulations.

  • Course Completion Status vs Phishing Results: The widget displays the users’ course completion status against phishing simulation results (phishing simulations passed and phishing simulations failed) so that you can determine whether the amount of training time spent by users has an impact on the outcomes of phishing simulation results. The information is displayed using a multi-series line chart.

 

 

Version: 1.56

November, 2022

Enhancements

• Two existing widgets have been updated and three new widgets added. They include:

  • Course Performance (Previously Course Details): The widget has been updated to include icons for each of your data set. You can also include more than one course in your filters.

  • Superstars Vs Repeat Clickers - By Filter: A new widget is now available to show the number of superstars and repeat clickers based on the filter selection. This information was previously available in standard reports.

  • Simulation Vulnerability Over Time: This widget displays all the events for the simulation(s) selected over a given period. The information is displayed using vertical stack bars.

  • Environment Details (Updated): The user interface of the Environment Details Widget is updated with icons to improve the look and feel experience of the widget.

  • Phishing Simulation Performance: The widget displays the simulation performance over a chosen date period. This helps in tracking organizational success on phishing simulations.

Fixes

• The start button's offset placement when previewing a course in the learning zone has been fixed.

   

 

Version: 1.57

November, 2022

Enhancements

• In the catalog section, the launch icon for courses and phishing simulation templates, and the download icon for the tools have been updated to enhance the look and feel experience.

• The catalog section is now updated with new filtering capabilities. Courses, cyber games, microlearning nanolearning, and nanovideos can now be filtered based on style (2D/3D, Realistic) and format (Accessible, Interactive).

 

Version: 1.55

November, 2022

Enhancements

• You can now access the world's largest library of security awareness training content, including industry-leading content modules and phishing simulation templates in one centralized hub with powerful filtering and search capabilities. With ContentHub, building awareness training programs are simple and enjoyable, just like adding your new favorite show to your streaming queue. The following benefits are available thanks to the launch of ContentHub.

  • You can easily and quickly locate a content by Topic, Threat, Behaviour, Language, Style, Format, and Difficulty Level.

  • You can now build customized training programs with the help of a user-friendly interface consisting of strong filtering, preview, and search capabilities.

  • You can now launch courses and phishing simulations from ContentHub.

  • You can access all Terranova Security content modules right away, including End-user activities, microlearning, nanovideos, nanolearning, Cyber Games, Roles Based courses, and much more.

  • You can now add content to My Library and deploy the added content at your convenience.

  • You can now view the below details for an already published activity:

    • Number of users who completed the activity

    • Number of users who are in progress

    • Number of users who did not complete the activity

    You can also view the courses that make use of the activities in your library.

• To report a Phishing email on the outlook for mobile app, you need to authorize the Terranova Security Phishing add-in as mobile application does not support SSO authentication.

• You can now customize the default authorization message or disable the message completely, the text and color of the authorization button can now also be customized.

• You now have the option to move non-simulation emails to either the junk folder or the delete folder, however, simulation emails can still only be moved to the delete folder.

• You can now have the option to forward a reported phishing email to the incident response team as a message or attachment. Previously, you could only forward the reported phishing email as an attachment.

Fixes

• You can now see a warning message in red below the feedback message text box if the characters in the message exceeded 255 characters. Previously, attempting to save a message with more than 255 characters resulted in an error.

   

 

October 2022

Version: 1.53

October, 2022

Enhancements

• The Global Dashboards now have two new phishing simulation widgets.

• Web Browser: The widget displays the different web browsers used during phishing simulations. The results will be displayed in the form of doughnut charts

• Operating System: The widget displays the different operating systems used during phishing simulations. The results will be displayed in the form of doughnut charts.

• The progress report and progress report summary e-mail templates body content updated with a new phrase “Click here to access the portal” instead of "Can be accessed via this link: [LmsURL]". The user is taken directly to the portal after clicking the link.

• You can now see a warning message in red below the feedback message text box if the characters in the message exceeded 255 characters. Previously, attempting to save a message with more than 255 characters resulted in an error.

   

 

Version: 1.52

October, 2022

Enhancements

• Two new phishing simulations widgets are now available in the Global Dashboards.

• Phishing Summary Over Time: You can now display phishing simulation results within a selected time range by grouping passed and failed events over time thanks to a bar chart.

• Phishing Simulation Performance: You can now see how your organisation is performing in phishing simulations. You can see all the simulation events that occurred within the time frame selected.

• Quiz Completion Over Time: A new quiz report is now available, and it displays the percentage of the quiz completion over the selected time division.

 

September 2022

Version: 1.51

September, 2022

Enhancements

• Secondary domain is no longer a mandatory field.

• Correction of the blocked domains behavior after both the primary and secondary domains are blocked. If blocked, the simulation will continue.

• New permission added for Security Awareness Index to control the default coefficients and statuses for simulations, courses, and quizzes.

• Share cyber security tips and best practices in a compact, engaging format that’s perfect for social or intranets.

• Get everything you need to know about key cyber security topics in exhaustive, informative webpages.

Fixes

• Inactive users removed from Security Awareness Index ranking.

• Other minor bug fixes

 

 

Version: 1.50

September, 2022

Enhancements

• You can now add backup domains to your phishing simulations. If the primary domain gets blocked before or after you launch your simulations, the backup domain will replace it immediately.

 

 

Version: 1.48

September, 2022

Enhancements

• You can now enable automatic exclusion of IPs causing false positives from the exclusion list. This can be done retroactively.

• You can now distinguish between test simulations and real simulations from the False Positive Trap menu.

• A new field has been added to the Recipient Event List to see which events, from a user’s perspective, have been excluded.

Fixes

• A new column has been added to the Event Log Report to see excluded events. It is an optional field. Once checked, you can see which events are excluded.

 

 

August 2022

Version: 1.47

August, 2022

Enhancements

• Easily quantify your organization’s human risk factor with the game-changing Security Culture Index! Unlock the power of automated, risk-based training by assigning unique ratings to employees based on their security awareness knowledge, access to sensitive information, and more. Start reducing your risk levels by contacting your Customer Success Manager or Account Manager.

 

 

July 2022

Version: 1.45

July, 2022

Enhancements

• A new submenu is now available under Phishing Simulator called “My Domains”. You can now see which of your domains have been blocklisted by Google or Edge. You can also download this list in Excel or CSV format. The list is updated twice a day.

• Domains that are blocklisted by either Google or Edge are greyed out in your Email Settings when you are creating your simulations, letting you select only domains that are not blocked.

 

 

Version: 1.44

July, 2022

Enhancements

• Two new permissions have been added to the platform. When creating a custom role, you can now add a permission to only launch anonymous simulations. This will hide all the filters in the simulation’s dashboard. You can add another permission to a role to view filters even if the simulations launched are anonymous.

 

 

Version: 1.43

July, 2022

Enhancements

• You can now launch phishing simulations with peace of mind thanks to False Positive Trap. New data collection points are now added to your simulations to help gather data so that you do not need to manually identify false positive events. A new screen has been created to isolate IP addresses and User Agents that may cause False Positives after you launch your simulations. You can either add them to your exclusion list or ignore them from your false positive trap list. Exclusions can be done retroactively.

• The Simulation results – Event Log is enhanced, and you can now select the recipient events you want to see. On top of that, False Positive Trap is included in the list of events.

 

 

June 2022

Version: 1.41

June, 2022

Enhancements

• A new column for Active and Inactive users is now available in the following reports: Course Results; Course Progress; Course Details; Global Recipient List (simulation); Simulation Results; Status by Course; Quiz Status by User; Course Status by User. When inactive and active users are added in the filters, you can now see the status of your users.

• A new Report is now available to show the progress on your quizzes. It shows the user count and the count and percentage of the Not Started, In Progress and Completed status.

 

 

May 2022

Version: 1.40

May, 2022

Enhancements

• More options under custom roles: Whenever a custom role is created, access to all standard reports, saved reports dashboards and widgets will be fragmented to limit its access. You can now choose which section of analytics your custom role can access.

Fixes

• Languages: Displayed languages did not respect the interface language. Now, all the displayed languages will be reflective of the languages available (English, French, French-France and Spanish).

• After updating the default template, all the changes made under default language now reflects while the other languages are selected, and the language selection is set to “Use Primary Language”.

 

 

April 2022

Version: 1.39

April, 2022

Enhancements

• Addition of a new widget that allows you to see the total number of active and inactive users. You can also apply filters to this widget.

Fixes

• Dashboards: Users will no longer be duplicated in the recipient section when a double barrel simulation is sent.

• Phishing Templates:

  • The default language displayed in the email template tab will now be reflective of the primary language selection in environment’s configuration.

  • Selecting multiple filters, collapsing, or expanding the sections will no longer disregard filters selected.

  • Phishing templates will now display the correct primary language selection.

• Phishing Test mode: When sending phishing simulation tests and selecting “Use user’s default language”, all other selected languages will remain the same and tests will be sent in the users’ corresponding languages.

• Downloading the user list will now display the column headers in the platform’s default language.

• The user list report will now display the total number of users to maximum 100% and if N/A, Total number of users will always be at the last in rows and columns.

 

 

Version: 1.38

April, 2022

Enhancements

• A new test center page allows you to test new phishing simulations before launching. You can select one or multiple languages, one or more scenarios, and the recipients for the test simulation. You can also choose to send the test in the recipient's default language.

Fixes

• Once the end date of a phishing simulation has passed, any feedback or landing pages associated with the simulation will be disabled. An error message will display if recipients try to access the page after the end date for data collection.

• The list of phishing templates now indicates whether each template includes a feedback page.

• The correct feedback message will now be displayed when reporting non-simulation emails. Previously, the action description text was sometimes displayed instead.

• An error message will now display when there is no active scenario for a phishing simulation. Previously, this error message was sometimes only displayed the first time you visited the Scenario tab.

• The action description will now display when users hover on the phish submitter icon in Outlook.

• Some terminology in the phishing simulation email template and standard phishing report has been adjusted for consistency.

 

 

February 2022

Version: 1.35.1

February, 2022

Enhancements

• You can now send emails to recipients who have passed or failed a simulation for just-in-time learning when a phishing simulation is active or has been completed.

• You can now send one email reminder for multiple courses, rather than having to send a reminder for each course.

• You can now create an email template with the category phishing simulations and display active and completed simulations.

• You can now use the following tags when creating emails about phishing simulations:

  • AllScenariosSummary

  • AllScenariosFailEventsSummary

• Two new global email templates are now available: phishing simulation fail and phishing simulation pass. These templates can be customized.

Fixes

• You can now use the CourseTitle tag when using the course access template to send an email to a specific user. Previously, the course title did not always display in place of the tag.

• If you change the date settings of the course completion over time widget, these changes will now be accurately reflected in the widget. Previously, the month and day values were sometimes inverted.

• In the course completion over time report, the size of the box for the report data interval dropdown list has been adjusted.

• The list of communication tools has been optimized for faster loading.

 

 

January 2022

Version: 1.34

January, 2022

Enhancements

• You can now add embedded attachments to phishing templates that can then be used to create phishing simulations. When adding embedded attachments, you do not need to upload a file. Instead, an icon will automatically be added to the email template. Supported file types include Word, Excel, PowerPoint, PDF, and ZIP.

Fixes

• The add new template button will no longer appear on the standard templates tab for phishing simulations.

• You can now change the title of a phishing simulation after it has been launched, completed, or stopped. Previously, the title field was editable in such cases, but changes could not be saved.

• You can no longer make changes to a simulation when viewing it in read-only mode.

• The total education time for a user will appear correctly in the dashboards, saved reports, and downloaded reports.

 

 

December 2021

Version: 1.32

Decemeber, 2021

Enhancements

• The administrator side of the platform now supports an additional language: French - France (FR-FR). The release notes and the allowlisting technical guide are also now available in FR-FR.

• The end user side of the platform now supports an additional language: Macedonian (MK).

Fixes

• The true and false options for quizzes are now available in additional languages. Previously, the translations were missing for some languages and the true and false options defaulted to English.

• When you use the exclusion list to exclude IP addresses or browsers from the reporting and dashboards, this exclusion will also affect the total education time. Previously, clicks that were being excluded were still being included in the total education time (for example, time that an email security tool spent on a browser).

• The user list - by filter report now displays the correct number of inactive users.

• The data in the user list - by filter report can now be sorted alphabetically in ascending or descending order. By default, it will be displayed by filter in ascending order.

• The capitalization of French UI texts has been corrected in the user list - by filter report

 

 

Version: 1.31

Decemeber, 2021

Enhancements

• The single and multiple scenario modes have been merged into a new, streamlined phishing simulator. You can now use dedicated submenus to easily customize and deploy multi-scenario simulations. All of the features from the single scenario mode are still supported. For more information, see the Phishing Simulator administrator guide.

• You can now import recipients from a previous simulation. You can import all recipients or only the recipients who took no action, clicked a link, visited the feedback page, opened an attachment, downloaded images, submitted a form, or reported the simulation.

• You can now add single users as recipients.

• You can now add embedded attachments and edit HTML files directly in the platform.

Fixes

• You can now view code when editing a landing page for a multi-scenario simulation. Previously, the Source code button was sometimes missing.

• You can now change the landing or feedback page if the phishing template has multiple page options. Previously, this was sometimes not possible.

• Once a scenario has been activated, it will stay active even if you remove a recipient. Previously, the status of an activated scenario sometimes changed back to draft if a recipient was removed from the simulation.

• When importing recipients from a previous simulation based on user actions, the correct number of users per action will be displayed and the correct recipients will be available for import.

• If you select the option to include an attachment in a simulation, an error message i displayed if the attachment is not included when you launch the simulation. It is no longer possible to launch the simulation without the attachment.

• When you copy a simulation, the settings for embedded images and tracking pixels are copied as well. Previously, these settings were reset.

• When creating a single scenario simulation with the double barrel option enabled, you will be required to select an end date before launching. Previously, it was sometimes possible to launch this type of simulation without an end date.

• When creating a single scenario simulation, you can reset the email template. Previously, attempting to do so sometimes caused an application error.

• If you create a continuous multi-scenario simulation, recipients will only receive each scenario once. Previously, the same scenario was sometimes sent to the same recipient more than once.

• If you create a continuous multi-scenario simulation with the double barrel option enabled, recipients will receive the double barrels for each scenario. Previously, recipients sometimes only received the double barrel for the first scenario in the simulation.

• If you remove a recipient from a continuous simulation, that recipient will no longer receive emails about the simulation. The user will, however, still be visible in the reporting and the dashboards.

 

 

 

November 2021

Version: 1.30

November, 2021

Enhancements

• A new report called user list - by filter is now available. This report allows you to view all the users in your environment sorted by filter. It displays the number and percentage of total users, active users, and inactive users for each filter.

 

 

Version: 1.29.1

November, 2021

Enhancements

• The standard report quiz results by question can now be viewed and downloaded as an Excel file. Previously, if quizzes with multiple-choice answers were modified and new answer options were added after users began taking the quiz, viewing or downloading this report sometimes caused an application error.

 

 

Version: 1.29

November, 2021

Enhancements

• To support serious games, two types of gamified courses are now available: those that allow repetition and point configuration and those (including serious games) that do not. This change affects whether you see gamification settings under the general course settings, as follows:

  • If you create a course that does not include any gamified activities, the Gamification section is not visible.

  • If you create a course with gamified activities that allow repetition and point configuration, the Gamification section is visible. You can choose whether the course is gamified and whether to allow repetition, and make settings for point allocation.

  • If you create a course with gamified activities that do not allow repetition or point configuration, the Gamification section is visible, but you can only choose whether the course is gamified.

  • If you create a course with both gamified and non-gamified activities, the Gamification section is visible. However, a warning displays to indicate that any settings you make here will only apply to activities that allow gamification.

Fixes

• Passwords for anonymous quizzes will now follow the same criteria as for user passwords. Previously, passwords for anonymous quizzes were limited to 10 characters.

 

 

September 2021

Version: 1.27

September, 2021

Enhancements

• You can now manage your own exclusion list for each environment. This allows you to specify IP addresses and user agents that will be excluded from the phishing simulation reporting and dashboards. You can also choose whether the phishing simulation data will be modified retroactively.

Fixes

• An error message will now display if you try to save a new course, quiz, or email template with the same name as an existing one.

• You can now switch from an environment with single sign-on (SSO) authentication to an environment that does not use SSO and launch a simulation. Previously, you were sometimes not able to launch the simulation because the system requested SSO authentication in the second environment.

• An error message will now display if you try to save a new phishing simulation or scenario with the same name as an existing one.

• You can now send an email to all users who have not completed all of their assigned courses. Previously, trying to do so sometimes caused an application error in environments with a large volume of courses or users.

• If you download standard or saved reports as an Excel or CSV file, completion dates will be formatted using the Zulu time zone ISO 8601 format (YYYY-MM-DD). The time will appear in the default timezone of your platform.

• You can no longer create an environment filter that starts with "Managed Filter" because this is a reserved system name.

• When logged in using single sign-on (SSO), you can create phishing simulations with multiple scenarios and import recipients using filters. Previously, this sometimes caused application errors.

• When configuring the phish submitter add-in, you can now enter more than one email address for the incident response team.

 

 

Version: 1.26.2

September, 2021

Fixes

• The simulation results - by filter report has been improved for greater accuracy. Previously, the count displayed in the columns included every action taken by each user. Now the count includes only unique user actions (for example, if a user clicks multiple times, the count will only increase by one). The affected columns are Send Email, Viewed Images, Clicked Link, Completed Form, Visited Feedback Page, Opened Attachment, and Reported Emails.

• The Received Emails and Opened Emails columns have been removed. When using the phish submitter add-in, these columns were not representative of the user actions.

 

 

August 2021

Version: 1.26

August, 2021

Fixes

• You can now delete a course if you delete all the users who have been assigned to it. Previously, the course sometimes could not be deleted even after all the associated users had been deleted.

• Previously, when you added many languages to a course, the Next and Cancel buttons overlapped with the last language in the list. This has been corrected.

• Previously, you were sometimes not able to delete a course if certain filters were in use. This issue has been resolved.

• The standard phishing templates will be ordered by release date, so the most recent templates appear first.

• You can now replace a previously uploaded attachment with a new file.

• You can now select the UTC (Dublin, Edinburgh, Lisbon, London) time zone when scheduling phishing simulations.

• The file upload option on the Attachments tab will now display in the correct language.

• The failed phishing tag is now available when modifying feedback and landing pages. Previously, it sometimes did not appear.

• If you create a phishing simulation that is restricted to set work hours, emails will only be delivered during those hours. Previously, the end date of the delivery sometimes occurred outside of the defined work hours.

• If you enter an invalid email address in the email settings for a phishing simulation, a warning message will display. Previously, this caused application errors.

• You now have a fifteen minute buffer period when scheduling phishing simulation start times. If configuring the simulation takes longer than anticipated and the start time is passed, the simulation will still launch as long as it is within this fifteen minute window.

• When creating phishing simulations, you can no longer send test emails. This feature has been temporarily removed and will be replaced with an improved version.

• You can now change the usernames of existing users when uploading user information using a spreadsheet. To do so, add a new column called NewUsername and enter the new usernames.

• When managing standard content, you can use the Select All button to select or deselect all activities. Previously, this was sometimes not possible.

 

 

July 2021

Version: 1.25

July, 2021

Enhancements

• In the list of course activities, the Score column will no longer be visible for courses that aren't scored. You choose whether to display the user score and passing score in the course settings.

• The phish submitter now supports shared mailboxes, where multiple people use the same mailbox.

• When creating a phishing simulation using a template, you can download a website to create feedback or landing pages. A dialog box now displays to inform users they must obtain all necessary permissions to reproduce a third-party website and use it in a phishing simulation.

• New tags have been added to phishing simulation email templates:

  • Username

  • Email delivery date

• New tags have been added to the phishing simulation templates for landing and feedback pages:

  • Username

  • Email delivery date

  • All tags previously available in email templates

Fixes

• Previously, you were sometimes not able to create a new course in an environment that contained a high volume of courses. This issue has been resolved.

• The green progress bar has been corrected for courses with more than 10,000 users to be consistent with courses that have less than 10,000 users. The statistics will now display correctly.

• The warning messages when you delete customized global email templates, custom email templates, and custom email templates in a non-primary language have been updated to be more helpful.

• If you edit a course that is already online, you will not need to enter a passing score for the course when saving. Previously, the system sometimes forced you to add a passing score before saving changes.

• You can remove SCORM packages that have been previously saved under My SCORM Packages in the courses area.

• If you manually give a user access to a course without adding them to a filter, that user will not be listed when you view the list of users who have been given access to a course using a filter.

• When creating or modifying a course, the user list on the Access Management tab will now be sorted alphabetically by default.

• If you change the display language of the UI, the course description and list of activities will display in the same language.

• When you create a course that does not have content available in all languages, the fields in the Language drop-down list will now display in the correct language.

• When you change the language of a course that was not developed with the Rise 360 authoring tool, the course will display correctly in the selected language.

• When creating a quiz in multiple languages, exclamation marks appear on the tabs for languages where information is missing. Previously, the exclamation marks sometimes appeared on tabs even when no information was missing.

• If you go over the character count limit when typing an answer in response to a quiz question, you will see an error message indicating the maximum number of allowed characters.

• When running a continuous phishing simulation with multiple scenarios, each subsequent scenario will correctly display the new title and display email. Previously, a title or display email from the previous scenario was sometimes displayed.

• When creating continuous phishing simulations, the simulation will remain active even if you remove a user.

• Once a phishing simulation has been completed, you cannot make further changes. Previously, the system sometimes allowed you to modify fields but would not save the changes. You can now also view a completed simulation to copy the source code for the email template, feedback page, and landing page.

• Once you have launched a phishing simulation, you cannot reset the template. Previously, it was sometimes possible to reset a template even after a phishing simulation had been launched.

• When creating a single scenario phishing simulation, if you choose a template that contains only languages not available in your environment, the primary language of your environment will be added as the default language for the simulation.

• When you create a new phishing simulation with a single scenario, you will be able to access the email template, feedback page, and landing page. Previously, this was sometimes not possible.

• Once you launch a phishing simulation with a single scenario, it will continue to be displayed as a single scenario simulation. Previously, single scenario simulations were sometimes displayed as a multiple scenario simulation after being launched.

• Inactive templates will be disabled when creating new phishing simulations.

• The More Actions menu (represented by three dots) will now be available in trial templates for phishing simulations when in grid display mode.

• When uploading attachments to the email template for a phishing simulation, only .docx and PDF files are supported. You will get an error message if you try to upload another type of file.

• When you use the Timezone, Active, and Language tags in a phishing simulation email, feedback page, or landing page, the text that is displayed will match the language of the simulation.

• When you send a test email as part of a phishing simulation, any images you've added will display and links will be functional.

• You can now import recipients from a phishing simulation that has a name containing an apostrophe.

• Czech characters will now be properly displayed in HTML attachments for phishing simulations.

• When you make changes to a recurring email, the email will only be sent at the designated time. Previously, some emails were sent unexpectedly after saving changes.

• When using custom roles, you can save standard phishing templates under My Templates. Previously, this was sometimes not possible.

• Content managers can now modify email templates for courses and quizzes even if another user created the course or quiz.

• There are no longer any restrictions on the length of Managed Filter fields when uploading a user list.

• Additional support has been added for downloading a user list with multiple managed filters.

• When you modify a filter, any default values that have been entered will remain unchanged. Previously, making changes to a filter sometimes caused the default values to disappear.

• If a course is available in multiple languages, the course activity titles will be displayed in the language of the environment, if available.

• When adding activities from an integration environment, the maximum number of allowed course activities will be updated accordingly.

• When you select course activities for a microlearning, nanolearning, or nano-video course, the number of activities selected and the maximum number of activities permitted will display correctly.

• You can now create content in Lithuanian and Latvian. You cannot display the UI in Lithuanian or Latvian, however.

• Typos and minor translation issues have been corrected.

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