What's New in Phishing Response

Fortra's Agari is always working to improve the Phishing Response product, from fixing issues to improving existing features to adding new features. This topic highlights the feature changes made in Phishing Response, as well as documentation updates not necessarily related to product features.

Release Date Update Details
2023.04 April 2023
2023.03 March 2023

  • Rebranded User Guide as per Fortra's ( the new face of Helpsystems ) re-branding guidelines.

  • Renamed SenderBase Reputation Score (SBRS)has to IP Reputation.
2022.04 April 2022
  • Minor edits and fixes.
2022.02 February 2022
  • Updated all images to match the current application UI.
2022.01 January 2022
2021.02 February 2021
  • Removed references to LastLine
2020.12 December 2020
  • Added description and guidelines for new Analyst role as well as updated descriptions of all roles. See Roles
2020.10 October 2020
  • Note added regarding separation of APD and APR roles, see User_Roles.htm
  • Guide bug fixes and updates
2020.09 September 2020
  • Added documentation for DSL search query and other campaign scope impact page features. See Campaign Scope
  • New tags and download CSV features, see Investigations
2020.06 June 2020
  • Automatic Replies renamed Auto-Response Actions with a greatly expanded range of configurations for updating or creating messages to be sent.
  • Automatic Reply Templates expanded and renamed Auto-Response Events.
  • The Agari URI Scanner is a new addition to our existing suite of URI analysis tools. All URLs are now scanned by Agari URI scanner by default. See Analyze URL Details.
2020.04 April 2020
  • A new feature is the ability to have automated messages sent from Phishing Response, triggered by defined events. An example is a reply sent automatically to the reporter of a phishing message. See Auto-Response Actions.
  • Impact visualizations are limited to the first 100 messages in an investigation. See Campaign Scope.
2020.03 March 2020
  • Investigations now include a status. See Investigations for details.
2020.02 February 2020
  • Clarified that if a Phishing Response customer is also a Phishing Defense customer:
    • Additional Phishing Response-specific Sensors are not required because Phishing Response uses the associated Phishing Defense Sensors.
    • User accounts are automatically synchronized between the two products.
2020.01 January 2020
  • The name of the product has been changed from "Incident Response" to "Phishing Response." You will see the new naming and an updated logo throughout the product.
2019.12 December 2019
  • In large investigations (more than 5000 messages), Phishing Response downsamples for its analysis. This behavior is explained in Large Investigations.
  • Messages can be reported to Phishing Response directly from messages in Phishing Defense. Information about this is in Investigations.
2019.11 November 2019