Not Junk Reporting
Emails in a held message area that are reported as Not Junk Email using the PMM or admin UI automatically are sent as a report to Clearswift for evaluation. This report contains all the message information for the email. However, you can restrict the email data sent as part of this report, so that only the spam header is included. This restricts the email data to only report the sender and recipient addresses, the connecting IP address, and spam reference information.
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If you are installing a new instance of Secure Email Gateway this setting defaults to report only the spam header information. If you are upgrading an existing instance of Secure Email Gateway, the setting defaults to report the entire message. |
Enable or disable the report data restriction
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Navigate to Policy > Manage Policy Definition > SpamLogic Settings. The SpamLogic Settings page is displayed.
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Select the Parameters tab.
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In the Not Junk Reporting panel, click Click here to change these settings.
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Select the When reporting emails as 'Not Junk' restrict the email data sent check box to enable the setting. Clear the check box to disable.
Restricting the report data sent to Clearswift may prevent the junk mail issue from being corrected. -
Click Save.
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If you change any configuration or policy settings, you must Apply Configuration for the new settings to take effect. You can do this either from the Changes Made panel, or System > Configuration > Apply Configuration. See Apply new configuration for more information. If you use |