Configure TRUSTmanager settings

Specify the actions to take, based on TRUSTmanager reputations.

Bypass spam checks for messages from SMTP hosts that have good reputations

  1. Navigate to Policy > Manage Policy Definition > SpamLogic Settings. The SpamLogic Settings page is displayed.
  2. Select the Spam Policy tab.
  3. In the Spam Policy panel, click Click here to change these settings.
  4. From the drop-down menu of If Reputation Good, select Bypass spam checks.
  5. Click Save.

Specify the action TRUSTmanager takes on messages from SMTP hosts that have bad reputations

  1. Navigate to Policy > Manage Policy Definition > SpamLogic Settings. The SpamLogic Settings page is displayed.

  2. Select the Spam Policy tab.

  3. In the Spam Policy panel, click Click here to change these settings.

  4. From the drop-down menu of If Reputation Bad, select:

    • Disabled

    • Hold in area

    • Reject

    • Add Info & Deliver

    • Hold, Add Info & Deliver.

      If you select an option that contains Hold, a message will be held in a message area specified in the Hold Junk Email in Message Area panel on the SpamLogic Settings page.

  5. Click Save.

 

  • To avoid messages from trusted sources being blocked, add them to an Allow List.

  • You can check TRUSTmanager Reputation of any IP address.

  • If you change any configuration or policy settings, you must Apply Configuration for the new settings to take effect. You can do this either from the Changes Made panel, or System > Configuration > Apply Configuration. See Apply new configuration for more information.

  • If you use Peer Gateways (i.e. when multiple Gateways are peered), any configuration changes from a local Gateway can then be applied to all the peers at the same time. See Peer Gateways for more information.

See also...