Manage Users

As part of configuring PMM, you can manage your PMM users and their trusted senders lists.

With PMM users, the default behavior is that all users who receive a PMM message can manage their own trusted senders list. If they receive a message from somebody on their trusted sender list it will be delivered automatically.

Types of PMM User

Users are displayed in PMM with icons to indicate their status:

individual user windows account
shared mailbox
locked user
user with login failures
any other type of user

Configure PMM Users

  1. Navigate to System > PMM Settings > Manage Users. The Manage PMM Users page is displayed.

  2. To add users to the list:

    • Move the mouse pointer over the PMM Users area and click New. The Add PMM User dialog is displayed.
    • In Emailaddress, type a valid Email address.
    • Click Add.
    • The PMM user you defined is added to the list.

  3. To edit or remove a PMM user:

    • Move the mouse pointer over the PMM Users area and select the user to edit.
    • Select Edit or Delete, as required.
    4.  
    • A maximum of three failed login attempts are allowed for a user. Further login attempts will not be possible for ten minutes after the final attempt.
    • Any changes take effect immediately.
    • Users are added to the list automatically when the end-user uses the portal.

See also...