System Alarms

Alarms are raised by the Secure ICAP Gateway components that monitor the state of the system. Their purpose is to flag conditions that the administrator should be aware of. Alarms range from indications that a new upgrade is available, warnings that there is a problem with the system such as low disk space, to warnings about hardware problems such as disk failure.

View the alarms

  1. Navigate to System > Monitoring & Control > Logs & Alarms.
  2. Select the System Alarms tab. A list of alarms are displayed in the Alarms. Raised alarms are displayed at the top of the list.
 

Raised alarms are also listed in the task panel under the Home, Reports, Users and in the Overview tab under the Health.

  You are not able to clear alarms related to disk space, memory, CPU or service failure.

Clear the alarms

  1. In the Alarms list, select the alarm(s) you want to clear.
  2. Click Clear Alarm. You can also clear the alarm(s) by clicking Clear the selected alarm(s) in the task panel.

Enable SNMP and email notifications for alarms

You can configure Secure ICAP Gateway to send notifications to a specified SNMP management station or email address when an alarm is raised by the Gateway.

Before you enable notifications, you must firstly specify an SNMP management station or email address as appropriate.

For SNMP notification, SNMP and SCOM servers are configured using Red Hat Cockpit.

For email notification, you need to configure the notification's template on the Configuration tab.

  1. In the Alarms list, select the alarm for which the notification is to be sent. To select all alarms, make sure no alarms are selected and click the toggle button at the top of the list.
  2. In the task panel, click Enable email notification or Enable SNMP notification. You can select both if required.
  3. If SNMP or email notification is already enabled, follow the above steps to disable notification. The text in the task panel will read Disable email notification or Disable SNMP notification.
 

If you change any configuration settings you must apply the new configuration for the new settings to take effect.

If multiple Gateways are configured as a group, changes need to be applied to each Gateway.

  You can test SNMP traps on the Configuration tab.

Specify alarm thresholds

You can control the timing at which an alarm will be raised or canceled by adjusting the Raise Threshold and the Cancel Threshold.

For the alarms such as below, you can specify the Raise Threshold as size:

For the alarms such as below, you can specify the Raise Threshold and the Cancel Threshold as a percentage:

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